Services & Maintenance Technical Coordinator

7 days ago

Midrand, South Africa Fidelity Services Group Full time

**Vacancy**: Commercial Service & Maintenance Technical Coordinator

**Region**: Midrand - Commercial

**Reporting to**: FADT Commercial Technical Supervisor

**Overall purpose of the job**:
Engage with the client, technicians on all Commercial Security Product queries. and arrange an appointment for the technician.

**Duties & Responsibilities**:

- Incumbent has to collect quotes for allocated areas
- Check that quotes are on Pulse
- Assign quotes to a technician
- Prioritize call to optimize travelling times for technicians
- Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
- Contact clients to schedule appointments and confirm bookings (including telephone technical bookings and control room bookings sheet)
- Assist sales in booking Technicians
- Voiding of aged jobs and giving pipeline figures of installations
- Assisting in sending job cards
- Scheduling installations
- Ensure that all documents are received from OTC are handed to FLM for allocation to technicians
- Resolve all queries related to scheduling immediately and escalate complications
- EHS assistance
- Technical assistance to clients
- Follow up on all jobs
- Ensure Dept. runs efficiently by assisting to relieve in the absence of a team member
- Order, issue and control stock / stock warehouse responsibilities - assist with stock take
- Assist with technical invoicing
- Distribution of service and install stock to techs
- Any Adhoc task requested by Management
- Raising supplier PO’s
- Receipting Supplier Invoices
- Stock transfers from Techs to Job

**Minimum qualifications and experience**:

- Analytic ability
- Knowledge of technical issues to do with alarms, CCTV and access control.
- Ability to read a signal report and form an opinion about the error.
- Computer literate.

**Skills and Attributes**:

- Planning skills.
- Attention to detail
- Ability to work on their own.
- Ability to make a decision.
- Time Management
- Excellent communication skills (verbal and written)

**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

  • Technical Service Manager

    7 days ago

    Midrand, South Africa Fidelity Services Group Full time

    **Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job...

  • Technical Coordinator

    1 week ago

    Midrand, South Africa Fidelity Services Group Full time

    **Overall Purpose of the Job**: To co-ordinate all technical service / small installation work from an administrative perspective to facilitate accurate and efficient service delivery and accurate administrative processing to invoicing. Revised and accurate service variances and quoting, highly efficient communication to customers internal and external to...

  • Civil Engineer

    5 days ago

    Midrand, Gauteng, South Africa Infratec Full time R450 000 - R900 000 per year

    About Infratec ConsultingInfratec Consulting is a specialist Infrastructure Asset Management firm delivering end-to-end solutions across water, sanitation, roads, and electrical infrastructure.We compile GRAP asset registers, perform valuations and condition assessments, and prepare comprehensive Asset Management Plans (AMPs) in line with NIAMMS, CIDMS, and...

  • Property & Maintenance Coordinator Africa

    3 weeks ago

    Midrand, South Africa Lovisa Pty Ltd Full time

    Property & Maintenance Coordinator Africa Join to apply for the Property & Maintenance Coordinator Africa role at Lovisa Pty Ltd Lovisa is global, and its growth is infectiously energetic. Maintain and service the Lovisa maintenance and property service strategy by achieving all projects and tasks within the set time frame and budget. This will be achieved...

  • Property & Maintenance Coordinator Africa

    2 weeks ago

    Midrand, South Africa Lovisa Full time

    Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at careers.lovisa.com Work Location : Midrand, Johannesburg Responsible for : South Africa, Botswana, Namibia, Zambia Maintain and service the Lovisa maintenance and property service strategy by achieving all projects and tasks within the set time frame and...

  • NKA Customer Service Coordinator

    5 days ago

    Midrand, Gauteng, South Africa Fidelity Services Group Full time R200 000 - R400 000 per year

    Vacancy: Customer Services CoordinatorRegion: MidrandReporting to: Commercial Contact Centre Manager Overall purpose of the Job:The overall purpose of this job is to capture, and action Service Requests received nationwide from our NKA and Commercial clients. To ensure quoting is done accurately and within a acceptable turnaround time. Follow through of...

  • Property & Maintenance Coordinator Africa

    1 week ago

    Midrand, Gauteng, South Africa lovisa Full time R900 000 - R1 200 000 per year

    Lovisa is fast-fashion RetailLovisa is global, and its growth is infectiously energeticSee us at Work Location: Midrand, JohannesburgResponsible for: South Africa, Botswana, Namibia, ZambiaMaintain and service the Lovisa maintenance and property service strategy by achieving all projects and tasks within the set time frame and budget. This will be achieved...

  • Maintenance / Handyman

    1 day ago

    Midrand, South Africa Fidelity Services Group Full time

    Conducting routine inspections of premises and equipment - Managing all general maintenance / recycling / handyman duties - Performing preventative maintenance - Handling basic repairs and maintenance - Overseeing contractors when professional repairs are necessary - Participates in general cleaning, painting and repair work - Clean storerooms and managing...

  • Maintenance Supervisor

    1 day ago

    Midrand, South Africa Grand Central Airport Full time

    We are seeking a dedicated Maintenance Supervisor to oversee the upkeep and repair of our airport buildings, grounds, and facilities. This role involves supervising maintenance staff, coordinating tenant installations, and ensuring compliance with health and safety standards. - **Key Responsibilities**_ - **Maintenance Oversight**: Supervise and assist with...

  • Maintenance Lead

    1 week ago

    Midrand, South Africa Express Employment Professionals Midrand Full time

    Requirements:Matric or relevant trade qualification (Mechanical/Electrical)4-6 years of experience in industrial maintenance, with at least 1 year in a supervisory or team lead roleExperience in food/snack manufacturing environmentsProficient with pneumatic and hydraulic systems, PLCs, and electrical troubleshootingStrong understanding of HACCP, GMP, and...