Regional Sales Manager

**Job Number** - 70544 **Job Type** - Permanent **Job Title** - Regional Sales Manager **Computer Skills** - MS Office **Industry** - Mining **City** - Ekurhuleni (East Rand) **Province** - Gauteng - Purpose of Position: - Support the day to day contract execution for the assigned geographic and/or customer portfolio. This role is responsible for customer CFC and debtor compliance, contract delivery/KPIs, requests for pricing and contract variations. It is the key site customer interface and provides demand (S&OP and financial forecast) and market opportunity (lead generation/tender pipeline) information to Marketing, Supply Chain, Development & Engineering and Field Operations- Key Accountabilities: **Sales, Marketing & Commercial Management** - Execute the defined commercial strategy for assigned geographic and/or customer portfolio. - Assist with bid tender preparation, negotiation and contract finalisation for assigned geographic and/or customer portfolio. - Develop and maintain key customer account plans and relationships for new and existing business. - Ensure weekly supply, financial and operational forecasting is conducted and provided to relevant departments. - Attend face to face customer meetings, and participate in Customer Site Risk Reviews as scheduled. - Ensure stock takes and cycle counts are completed on a regular basis for all products stored on Customer sites. - Provide support for pull testing as required. - Respond to, and escalate where appropriate, customer issues/feedback and implement agreed resolutions. - Actively identify and communicate business development opportunities for product or service differentiation. - Assist manage the introduction of new products, services and technologies, including customer trials, to market. - Support customer invoicing, including rise and fall implementation in accordance with established contract terms. - Liaise with Finance and Customer Service teams to ensure debtor compliance to agreed terms, and liaise with customer to collect payment for outstanding debt. - Provide input into pricing strategies for the company's products and services. - Respond to ad-hoc customer requests for pricing using ExcelPoint and ensure compliance with minimum margin requirements. - Monitor market trends and competitor activity and contribute to marketing strategies to differentiate product and service offering. - Pass on technical knowledge to other team members, including operations, to ensure their skills are developed and enhanced. - Provide feedback to the line manager on improvements in operating procedures / systems, including of plant, equipment, materials and tools used by the operational crews to maximise services or output to Customer. - Ensure all activities are executed in accordance with the company's Values, policies and Code of Conduct. - Document all customer interaction that require follow up, load to sharepoint for future reference. Establish timely action plan should there be follow up actions from the customer interaction. - Actively plan, modify plans to aid in achieving business EBIT and TWC targets. - Maintain and develop key customer relationships and lead major negotiations for new business and retention of existing business - Safety, Health and Environment: - Identify hazards and employ risk control techniques. - Hazchem Knowledge related to injection chemicals, ventilation and secondary support materials. - Comply with the Orica Safety Charter. - Comply with site, personnel and equipment safety requirements. - Recognise and respond to hazardous and emergency situations in accordance with manufacturer’s instructions and/or site procedures. - Ensure all unusual or quality incidents, injuries or near misses are reported immediately - Ensure management of change and control processes are in place and utilised for new product initiatives, e.g. trials - Metrics: **Sales, Marketing & Commercial Management** - % Gross Margin achieved. - Revenue planned vs actual. - Debtor compliance, no outstanding debt >60 days. - CFC delivery to forecast. - Contract KPIs met. - Customer Site Risk Reviews completed to schedule. - Positive feedback from Site Customer (Net Promotor Score) and Senior Manager - Sales & Services. - TWC, DSO compliance to budget **Safety, Health and Environment** - Site Safety Management Plans completed and recorded in Enablon. - Incidents reported, investigated and actioned through to completion in a timely manner. - Major Hazard Program and Key Control Verifications completed to schedule**Inherent Requirements** - Critical Experience and Qualifications: - Tertiary qualification in business, marketing, engineering or related discipline preferred but not essential maybe offset by relevant industry experience. - Minimum 5 years’ commercial/sales/business development experience, preferably within the resources sector or similar. - Must have previous mining or selling into mining experience - Demonstrated financial and commerci