German Speaking Customer Support Consultant Job

2 weeks ago

Cape Town, South Africa Language Recruiters Full time

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting **job **opportunity for a **German speaking Customer Support Consultant** to join their team in **Cape Town, South Africa**. You will be responsible to ensure our **German** speaking hoteliers are using their software with absolute happiness Embrace challenges and opportunity for growth in a fun and relaxed working environment.

Your key **job** responsibilities as the **German speaking Customer Support Consultant** in **Cape Town, South Africa** will include:

- Training clients in using the product to their best advantage on all possible touch points
- Proactively calling clients to convince them of the added value of their additional paid features
- Fun & productive collaboration with their other teams, specifically your German teammates
- Creating video & written content to teach their hoteliers in all possible topics so they can use the software in the most self-sufficient way

Requirements for this **German speaking Customer Support Consultant job** in **Cape Town, South Africa**:

- Speaks **German** on a native level
- Hotel (front-desk/reservations) experience
- Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions and not afraid to upsell
- Motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
- Drive to revolutionise hoteliers worldwide
- Self-motivated & ability to deliver under pressure
- Team-player
- Organised and great eye for detail
- Affection for both international business & tech

**Benefits**:

- Working in a vibrant international fast-growing company
- Unlimited learning & growth potential
- Your ideas and performance making a big difference in their organisation and the global hotel industry
- Work hard, play hard mentality. They love celebrating successes together
- Employee Equity Scheme
- Regular trips to Europe for trainings & celebrational ceremonies (International Week)
- Annual hotel experience
- Friday lunches are on them
- Annual salary increases
- Training & development opportunities

If you wish to view additional German Language jobs in **Cape Town, South Africa**, please click through to our **job **section.

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