Customer Service Advisor
1 week ago
Role At a Glance
MSA Outsourcing Solutions is actively hiring highly motivated and talented Administration Clerk to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions.
Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-11pm daylight savings dependent).
Main Tasks
*Receiving Inbound Calls
*Making Outbound Calls
*Actively assisting clients with their queries
*Building and maintaining long-lasting client relationships
*Overseeing an active CRM
*Computer proficiency
*Strong English communication skills (written and verbal)
*Ability to write clear and detailed reports
*Strong ability to multi-task
*High attention to detail
**Salary**: R8 000,00 - R9 000,00 per month
**Experience**:
- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)
Ability to Commute:
- Houghton Estate, Gauteng (required)
-
Customer Service Advisor
2 weeks ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Service Consultants to join our remote services team. As part of this team, you will be focusing on an all-American client base in the customer service and customer success sectors. This role is an in office role. The role will be office-based in Houghton Estate...
-
Customer Service Advisor
2 weeks ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Junior Recruitment Administrator to join our remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg,...
-
Customer Service
2 days ago
Houghton Estate, South Africa MSA Outsourcing Solutions Full timeExperience working with international companies - English a must, well-spoken - Patience and conscientiousness a must - Good attention to detail - Competent with Microsoft Office Suite and comfortable on a PC **Job Types**: Full-time, Permanent **Salary**: From R9,000.00 per month **Experience**: - Customer service: 1 year (preferred)
-
Customer Service Supervisor
2 weeks ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Customer Service Supervisor** MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected...
-
Customer Satisfaction Coordinator
2 days ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Satisfaction Coordinators to join our remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg,...
-
Customer Service Consultant
2 weeks ago
Houghton Estate, South Africa MSA OUTSOURCING SOLUTIONS Full timeRole At a Glance MSA Outsourcing Solutions is actively hiring highly motivated and talented customer service consultant to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton...
-
Customer Service Representative
4 days ago
Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time**Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Care Agents to join our remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg, operating...
-
Senior Customer Service Officer
1 week ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Officer with 5 years of...
-
Customer Service Consultant
2 days ago
Houghton Estate, South Africa Smollan Full timeKey Responsibilities and Deliverables Customer handling - Deal with all queries relating to: - Product information - Spares and Repairs - Complaints - Provide feedback (within 24hrs) to customers from the client pertaining to queries referred to the client from the call centre - Build relationships with customers by promoting the brand and its products: -...
-
Inbound Customer Service Consultant
1 week ago
Houghton Estate, South Africa MSA Solutions Full timeMSA Outsourcing Solutions is actively hiring highly motivated and talented Inbound Customer Service Consultant to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate...