Local Market Manager

2 days ago

Johannesburg, South Africa FirstRand Full time

Job Description

To direct and manage the local market and own Branch's resources in line with the Bank's short
- and long-term plan policies and values with a view to generating the highest return on capital employed.

Promoting customer loyalty by providing a superior customer experience and identifying and promoting new business, in order to ensure future growth without incurring unmanageable risks.
- Identify and utilise opportunities for revenue growth to deliver on sales targets.
- Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness, and report on variances.
- Build brand awareness in the local market to increase awareness and sales opportunities.
- Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
- Assess own performance through seeking timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Provide appropriate banking solutions across the business to prospective clients.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Deliver internal and external customer service excellence through adherence to quality service standards.

Job Details

Application Closing Date

26/06/24

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