National Project Manager Technology Centurion

Job Introduction
G4S Secure Solutions (SA), a leading provider of integrated security management solutions that has a vacancy for a National Project Manager in the Technology division. Based at our operations in Head Office in Centurion, Gauteng and reporting to the National Operations Manager.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which National Project Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Main Responsibilities
**Operational Strategy**
- Develop and implement an operational strategy, standards and procedures to execute on the implementations of national technology projects
- Strategy and standards to be aligned with the G4S technology strategy
- Create and maintain a project management and service delivery strategy with short, medium
- and long-term objectives - measure and report on these project plans and objectives on an ongoing basis
- Set up training standards and the required infrastructure to support a long-term sustainable business model
- Ensure and assist with technical support for all commissioning and support teams
- Encourage skill development and sharing of resources within operational teams
- Demonstrate G4S’s capabilities and opportunities for impacting integrated security solutions
- Identifying new business opportunities which lead to the development of solutions
- Design, cost and present additional technology solutions and manage the successful project implementation
- Oversight of all project implementations and ensuring the success thereof

**Service Excellence**
- Establish trusted long-term relationships with in and out of country teams and customers
- Facilitate the delivery of service as per contract and SLA requirements.
- Create strong and trusted relationships within other areas of G4S (Country and Group)
- Significantly influence customer satisfaction with G4S through knowledge of the industry - ability to articulate solutions, value and service delivery
- Continually review and improve gross margin profitability and operational capability within the projects
- Ensure secure, safe, efficient and customer
- oriented handling of technology solutions in support of customer service
- Adherence to local, national and international legislation and procedures.

**Financial**
- Manage relationship between actual results, budgets and forecasts
- Gross Margin Management and Contract profitability

**People**
- Ensure an effective organization is designed, maintained and developed
- Implement succession planning at all levels within the structure
- Attendance of subordinates at scheduled training interventions; interventions are planned in advance and communicated to staff
- Leadership training for Management and Supervision
- A recruitment pipeline is maintained
- All employees are contracted in terms of the relevant G4S procedure
- Adequate channels of communication with staff are in place
- Compliance is maintained with the Basic Conditions of Employment Act and Private Security Industry Regulatory Authority regulations
- Leave planning is carried out and employees take leave as prescribed

**Operational Excellence**
- Implementation & Ownership of national technology projects and other Integrated Solutions across all areas of the business
- Providing detailed and timeous reporting on Operations to Customers and to the national operations manager
- Coordinate customer service operations and find ways to ensure customer retention
- Ensure compliance with local and international laws (e.g. data protection)
- Manage contracts and relations with customers, vendors, partners and other stakeholders
- Transferring Risk Assessments into value offerings
- Ensure Contract Profitability through Technology innovation
- Results of Project Implementations and other reviews are monitored
- Quality Management / Ops Process Management - adherence to quality standards
- Minuted monthly operational performance review sessions with all project stakeholders
- Monthly reviews with key suppliers and subcontractors
- Submit to vetting procedures on an ongoing basis.

**Technology Innovation**
- Innovation and Advancement of Integrated Solutions required for projects
- Sourcing and Testing new Technologies
- Integration of new Technologies into G4S technology solutions
- Designing bespoke solutions for Customers

**Learning & Growth**
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks & participating in professional project management organizations
- Network and actively participate in User Groups & Associations and Trade Shows
- Completion of all online training modules such as but not limited to