Key Accounts Lead

1 day ago


Johannesburg, South Africa Organon Full time

Organon South Africa, a wholly owned subsidiary of Organon & Co. Inc. Organon is a brand - new independent company and publicly traded company which aspires to become the world’s leading Women’s Health Company with a global portfolio that will include biosimilars and a broad array of medicines spanning important therapeutic categories. With a footprint and bringing lifesaving medicines to more than 140 international countries.

We are a Women’s Health Company that believes in a better and healthier every day for every woman It is important as our vision states that we as Organon South Africa, contributes to woman equality, providing medicines and access to women, creating opportunities and educating our woman as we contribute towards the upliftment within our communities and our economy.

**Purpose**

The Key Account Lead is primarily responsible to partner with his/her Customer(s) to develop business solutions that will drive Profitable Growth for Organon through “best in class” Customer Satisfaction leveraging our entire portfolio of products, services and solutions. Develop the business plan to support the delivery of the local affiliate strategic direction and budget targets by supporting the development of allocated account and account business plans, aligning with the annual strategic plan. Play a critical role in building and sustaining strategic Customer and Partner relationships. The Key Account Lead understands the customers and stakeholders who determine whether a brand is listed or purchased, the purchasing process within the account, and the Brand Priorities so that they can support brand Profitable Access in these accounts. The goal of the partnership is to create value for Organon and for the Key Customers.

The position reports to Managing Director. The position will be responsible for negotiations, relations and provide product value proposition support to stakeholders, payers and institutions. Successful Key Account Management Lead require advanced strategic and relationship management to achieve Organon’s mission to improve patient health outcomes, but to enhance sales growth and profitability within the key accounts team. Responsible for managing and overseeing a team of Key Account Managers.

**Focus**
- Customer Orientation
- Industry Knowledge
- Customer Segmentation and Targeting
- Market Management
- Corporate Customer Relationship Management
- Inventory and Supply Chain knowledge
- Values Analysis and Opportunity Definition
- People Management

**Major Responsibilities**
- Responsible for enterprise primary sales targets
- Developing an in-depth understanding of the Key Account’s unmet and evolving needs and deducting Implications integrating full Organon portfolio.
- Capturing short and long-term business opportunities based on in depth Market and Customer understanding.
- Translating the business priorities into time-framed action plan e.g. Inclusions, LOE plans, New Launches.
- Defining, presenting and validating Account objectives and KPIs with relevant business stakeholders.
- Determining how to develop and implement comprehensive strategic offerings by leveraging cross-functional internal resources.
- Obtaining a thorough understanding of ORGANONS negotiation position relative to each product in the portfolio as the basis for business case and value argument development
- Implementing effective, purposeful and concise communications linked to the ORGANONS value proposition for the Key Account based on shared interests to drive Customers’ engagement integrating value based offers for the whole ORGANON portfolio.
- Driving financial efficiencies through gross to net (G2N) optimization strategies.
- Monitoring metrics and KPIs(Inventory, Consumption, Expiries..etc) according to the tracking plan and re-shaping account strategy and operational activities based on learnings.
- Understanding of multiple payor segments within the current environment, i.e. local health authorities, hospital groups, private insurance plans
- Understanding of funding and resource allocation by different payer entities
- Identifying and collaborating with Key Opinion Leaders who are influential on the decision making authorities for different therapeutic areas
- Supporting the sales and marketing teams to drive growth of products, to maximize the business outcomes
- Understanding health authorities landscape to be able to recommend prices, and initiate negotiations & discussion with key stakeholders
- Understands and communicates internally & externally on supply management related issues, to ensure products availability & patient access to Organon products
- Able to Lead current team towards achieving Organon objectives in the key account management space
- Able to build full key account management plan for that can be used by Sales & Marketing to define their priorities
- Support country price change requests
- Analyze pricing levels according to Global Guidelines
- Present and suppor


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