Security Operations Manager

Bryanston, South Africa

**Job description**
- Requisition ID**266772**
- Date posted**07/24/2025**

**Join Us**

At MAST, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life,MAST offers the opportunities to help you belong and make a real impact.

**What you’ll do**

**Role purpose**:
The Security Operations Manager will be responsible for coordination, supervision and management of all site security operations across MAST sites including ensuring the safe and security of base station transmission infrastructure, assets protection, incident investigation and case management, development and implementation of best practice security standards, policies and working orders and management of contracted security service provider performance and service level agreement.

**Who you are**

**Key accountabilities**:

- Align MAST Site Security Strategy to business operations and drive security performance within MAST sites to ensure satisfaction and objectives defined.
- Champion a security culture within MAST sites and be a single point of contact to coordinate and facilitate security operations, promote and develop security methods, tools and security standards across business.
- Plan, implement, be responsible for and supervise the requirements of security and safety awareness, initiatives and joints policing operations to address and mitigate all security risks to improve regional security operations.
- Develop a security threat risk and vulnerability assessment model to identify and address gaps and non-conformities within MAST sites.
- Implement best practice security standards, processes and procedures for effective risk mitigation and fit-for-purpose improvement plans.
- Improve incident investigation and case management by conducting root cause analysis on all reported site security incidents and implement corrective physical security-measures.
- Formulate security operations annual operational plan (AOP) and the required CAPEX and OPEX budgets for efficient security operations.
- Contribute and enhance integrated dashboard reporting to enable information visibility for management decision-making.

**Core competencies, knowledge, and experience**:

- Experience in conducting security risk assessment and site security profiles.
- Security project management,
- Good communication and engagement skills, strategic and analytical skills, strong interpersonal skills.
- Experienced in networking and collaboration with internal and external stakeholders.
- Management of performance and service level agreement of contracted security service provider.
- Knowledge and capability to implement Critical Infrastructure Protection Act (CIPA), Minimum Physical Security Standards (MPSS), relevant security regulations, policies, guidelines and standard operational

**Must have technical / professional qualifications**:

- A three (3) year National Diploma or Degree in Security Risk Management or equivalent.
- Minium 8+ years’ experience within the security environment and two (2) of which must have been in a security supervision or management level.

**Not a perfect fit?**

**What's in it for you**

**Who we are**

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

Together we can.

**Insights from previous hires**

**Top skills**

**Business Process Improvement**

**Customer Service /Resolution**

**Change Management**

**Team Building**

**Previously worked as**
1. Security Analyst2. Operations Manager3. Security Manager4. Risk Manager5. Senior Operations Manager