Emea Indirect Tax Operations Manager

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception - from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.

**Purpose of the Job**

We are seeking a detail-oriented and proactive EMEA Indirect Tax Operations Manager to join our established global tax team. This role presents an exciting opportunity for a tax professional looking to deepen their expertise in indirect tax compliance while working across multiple jurisdictions in the EMEA region.

In addition to core compliance responsibilities, this role offers the opportunity to contribute to global indirect tax projects, including overseas VAT registrations, e-filing initiatives, evaluating the impact of new tax legislation, and supporting tax authority audits.

This position provides a unique opportunity to develop technical VAT expertise, global compliance awareness, and hands-on experience in managing complex and dynamic indirect tax matters—an excellent platform for career growth within Indirect Tax.

**Key Responsibilities**
- Collaborate with finance and key stakeholders to enhance indirect tax reporting through our indirect tax platform.
- Process financial data from the Finance Operations team and integrate it into the Indirect Tax platform.
- Oversee the preparation, review, and timely submission of VAT filings across the EMEA region.
- Oversee and manage the payment processes, ensuring accurate and timely tax payments.
- Manage the EMEA Indirect Tax Compliance calendar to ensure all deadlines are met.
- Review exception reports generated by the tax platform, identifying and resolving discrepancies.
- Maintain and update the VAT risk and control matrix, ensuring it reflects current regulations and operational risks.
- Support EMEA Indirect Tax Manager in implementing strong internal controls to mitigate VAT risks and ensure accuracy in tax filings.
- Conduct periodic reviews of tax compliance processes to identify and address gaps.
- Collaborate with finance and operational teams to ensure tax considerations are embedded in business decisions.
- Provide guidance on VAT treatment for business transactions to ensure compliance.
- Support EMEA Indirect Tax Manager in internal and external audits queries.
- May Liaise with third - party advisors as needed.
- Part qualified Professional tax/accounting qualification (e.g., CTA, ACA, ACCA, or equivalent) (study support provided)
- Previous experience in a VAT related role.
- Excellent communication skills, both oral and written.
- Strong teamwork and collaboration skills.
- An ability to work within a strict timetable and deadlines.
- Driven to improve processes.
- Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success._
- We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and c