Specialist: Business Support

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To carry out quality risk assessments, formulate client strategy, client interaction and delivery of turnaround or managed exit strategies to a portfolio of customers experiencing financial stress, which are defined as Watch List (WL).

Job Description

Credit Risk Management
- Manage and monitor a portfolio of clients within the Business Support environment against the determined strategy of either “Turnaround” or “Managed Exit”.
- Lead negotiations with customers, other lenders, creditors and 3rd party advisors regarding the agreement to and implementation of strategy, to ensure properly mitigated credit risk for the Bank.
- Where appropriate, obtain customer’s agreement to the use of professionals including accountants, turnaround professionals, attorneys and property professionals.
- For turnaround customers, agree critical success factors in liaison with Relationship Executives, Regional Credit Managers and other Credit teams to ensure credit risk normalisation and relationship preservation. Obtain customer commitment and agreement to implement appropriate risk mitigation strategies and remedial actions to improve the client credit risk profile.
- Monitor customer progress against agreed strategies and action plans through analysis/appraisal of plans and budgets & cash flow.
- Identify where risk mitigation strategies have broken down and negotiate and implement remedial or corrective action in consultation with the client.
- Make lending decisions within an appropriate personal mandate.
- Manage exposures by taking daily credit decisions and reviewing information from various systems e.g Credit Management System, and taking credit decisions accordingly.
- Request and drive valuations on properties from RE’s/business units, which serve as security for facilities to be used to calculate impairments.
- Champion the Business Support team’s relationship with internal and external customers, develop a strong network of internal contacts, external and panel professionals to maximise financial benefit for the Bank.
- To drive the implementation of appropriate strategies and/or risk mitigation measures in the client portfolio with a view to reducing the Capital at Risk.
- Inputs into the fortnightly/monthly impairment forecasting, as required from time to time.
- Proactively manage Business Rescue as governed by Chapter 6 of the Companies Act of 2008, and in alignment with the existing Business Support Procedures for time to time.
- Monitor the client’s business performance on a continuous basis, in addition to performing formal reviews at specified time intervals, to ensure early identification of changes to the client's risk profile.
- Analyse the clients' historical data i.e. financial statements to forecast the client’s potential growth and sustainability and make recommendations or take decisions within mandate.
- Ensure client meets financial covenants and the facility terms and conditions on a monthly basis by reviewing in line with the agreed covenants/terms and conditions/timelines.
- Structure a lending solution for the client based on the analysis conducted, that will account for the potential threats to the client and, that is within set credit limits and the Bank's credit lending policies and appetite.
- Review and recommend the impairment calculations (based on Capital at Risk), strategy to be adopted and WL risk classification for each client, which forms part of the WL Watch List summary for all clients under his/her control.
- Review the Impairment/Capital at Risk calculation, on a monthly basis and sign off in line with the Bank’s policies.
- To manage the clients' value to Absa through optimising revenue opportunities i.e. pricing for risk in terms of the Pricing policy.
- Mitigate and manage the credit exposure to the Bank by adhering to the Business Support Policy and Procedures and the Bank's Credit policy.
- Interact with clients, where necessary, and resolve on a timely basis, all client credit related problems/queries as and when required by interacting with the stakeholders and formulating the appropriate solution/strategy to be adopted for a particular client.
- Maintain thorough, accurate and up to date case management recordal, which include a set of financials, evaluations and credit decisions.
- Obtain input from Product Industry Specialist/s, where appropriate, for assistance in analysing the risk for specific clients.
- Ensure that the monthly Watch List is accurate and completed in line with the relevant policies and procedures.

People Management
- Ensure adherence to Absa’ values

Change Management
- Assist with the developm