Cash Movement Coordinator

2 days ago


Cape Town, South Africa NCR Atleos Full time

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
- Monitor the estate of fully-cashed ATMs to ensure all issues are actioned within the agreed timeframes
- Ensure maximum uptime and optimal cash availability of fully-cashed ATMs
- Monitor trends and advise on ATM capacity planning
- Ensure that all fully-cashed ATMs are loaded within the agreed SLA
- Monitor and report on all cost control measures to ensure optimal loading amounts
- Attend to all customer (internal and external) issues on all platforms and escalate if needed
- Submit daily, weekly and monthly reports and report on data and deliverables on a timely basis
- Accurately record, update and track data on relevant platforms
- Troubleshoot and resolve issues when systems are down or problematic
- Monitor critical sites and ensure that they are actioned timeously
- Follow up and action all open issues timeously and make recommendations when necessary.
- Raise events for matters that require site visit
- Manage relationships and liaise with 3rd party service providers
- Ensure constant revision and refining of processes and procedures
- Be available for the on-call cycle on weekends, public holidays or weekend shift work
- Actively track and prioritise all scheduled loads
- Monitor 3rd party performance

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.



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