HR Internship

**Position**: HR Internship

**Department** : HR

**Location**: Johannesburg

**Reporting to** : Recruitment Consultant

**We are offering an exciting opportunity for a dynamic, driven, and ambitious individual to join the Human Recourses team as a HR Intern. If you are prepared for a challenge and want to make a positive contribution within a dynamic team environment; we are looking for you**

**Purpose of the Role**

The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.

**KEY RESPONSIBILITIES**

**MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY**
- Achieve monthly and annual sales targets
- Assist in setting up and driving sales at events/launches/retailer activities
- Provide feedback on sales/customer related issues or concerns timeously

**BRAND MANAGEMENT**
- Monitor competitor activity, stay up to date with current industry trends
- Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
- Adhere to and maintain brand standards at all times

**STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS**
- Ensure that stock is merchandised according to merchandising guidelines
- Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
- Stock administration, stockloss prevention, stock level control and management
- Implementation and adherence to operating procedures and policies at all times
- Asset control and security
- Point of sale

**CUSTOMER EXPERIENCE**
- Provide an exceptional and consistent client experience to all clients
- Uphold and reinforce the Client journey and experience standards
- Build relationships, loyalty and inspire confidence in clients by providing cosmetics services
- Use expert knowledge and skills when demonstrating products (make-up, skincare and fragrances) to clients
- Share make-up, skincare and fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
- Drive increased customer data base (attraction of NEW customers)

**TEAMWORK**
- Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
- Support and assist new team members with onboarding and orientation
- Ensure that exceptional; consistent standards are maintained
- Live the company values; conduct oneself with integrity at all times

**ADMINISTRATION**
- Daily tracking sheets/reports completed and submitted as required
- Implementation of CRM processes
- Retail reports and updates as required

**COMPETENCIES**
- Deciding and Initiating Action
- Working with People
- Relating & Networking
- Adhering to Principles and Values
- Persuading and Influencing
- Planning and Organising
- Delivering Results & Meeting Customer Expectations
- Coping with pressure and setbacks

**REQUIREMENTS/QUALIFICATIONS**
- Matric certificate
- At least 3 years cosmetics experience (Make-up, skincare and fragrances) within a retail environment
- Make-up artistry experience is advantageous
- Certificate in Beauty/Make-Up is advantageous
- Must be able to demonstrate expert knowledge and current industry trends
- Must be a team player, an active learner and problem-solver
- Must be willing to work weekends and shifts as required
- Must have own transport

**Job**: Sales and Service

**Primary Location**: Johannesburg