Senior Group Manager

2 days ago

Cape Town, South Africa WNS Global Services Full time

**Company Description**
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

**Job Description**:
The main purpose of this position as part of the senior management is to lead a team with specialist function.

You are customer & client facing & strive to deliver excellent customer experience.

You are accountable for designing, implementing & tracking a portfolio of improvement projects for your functional area.

Key Responsibilities
- Lead a team of operational leaders
- Deliver contractual and commercial performance through cost and profitability management
- Create a high-performing, highly-engaged team through modeling desired WNS leadership behaviours, effective coaching, performance management and recognition
- Build excellent relationships both internally and externally at all levels
- Ensure compliance to all relevant process and regulatory standards
- Control and minimize costs
- Drive continuous improvement and create value by delivering excellent customer experience

Knowledge, Skills and Attributes:

- Leadership
- Change management
- Effective coaching skills
- Commercial acumen
- Planning and organizational skills
- MS Office at an advanced level
**Qualifications**
Grade 12

5-8 years experience at a Senior Management level

CX experience at a Senior Level

Experience in US Insurance Vertical and advantage

**Additional Information**
US Night shifts hours

  • Senior Group Accountant

    3 weeks ago

    Cape Town, South Africa Stonehage Fleming Group Full time

    OVERALL PURPOSE Reporting to the Financial Accounting Manager the Senior Group Accountant will be responsible for the complete month end close process of several international entities across the Group. The role includes the preparation of financial records under IFRS, financial statements, preparing and submitting relevant tax filings and providing...

  • Senior Group Manager

    1 week ago

    Cape Town, Western Cape, South Africa Malander Careers Full time R600 000 - R1 200 000 per year

    Malander is seeking an astute Senior Group Manager CA(SA) for a renowned retail company based in Cape Town. The Senior Group Manager CA(SA) will be responsible for overseeing the financial management of the company, ensuring compliance with all relevant regulations and standards, and providing strategic financial guidance to senior management.Extensive...

  • Group Human Resources Manager

    2 weeks ago

    Cape Town, South Africa Rdc Property Group Full time

    Job Profile – Group HR ManagerReports to : Group Executive Leadership (Group Chairman / Group CEO)Location : Based in Cape Town Office, South Africa (oversight across RDC Property Group operations, including Botswana)Level : Senior ManagementDirect Reports : HR Officers / Representatives within Business Units / Operations, a manager of managers...

  • Senior Group Accountant: Consolidations

    2 weeks ago

    Cape Town, South Africa Marva Group Full time

    A growing organization in Cape Town is seeking an experienced Senior Group Accountant to lead group accounting and reporting functions. The ideal candidate will have a professional accounting qualification and over 5 years of experience in group accounting. Responsibilities include overseeing operations, ensuring compliance, and driving improvements in...

  • Group Human Resources Manager

    4 days ago

    Cape Town, Western Cape, South Africa RDC Property Group Full time R1 200 000 - R2 400 000 per year

    Job Profile – Group HR ManagerReports to:Group Executive Leadership (Group Chairman / Group CEO)Location:Based in Cape Town Office, South Africa (oversight across RDC Property Group operations, including Botswana)Level:Senior ManagementDirect Reports:HR Officers / Representatives within Business Units / Operations, a manager of managers role.PurposeLead...

  • Senior Group Accountant

    5 days ago

    Cape Town, South Africa Communicate Finance Full time

    Reference: CTF -Jen-1 Are you a seasoned group accountant with a passion for international finances and an entrepreneurial mindset? We are seeking a Senior Group Accountant with a minimum of five years post-articles experience in a complex multi-currency environment performing consolidations. Strong analytical skills and a passion for finance is what you...

  • Group Senior Accountant

    5 days ago

    Cape Town, South Africa Network1 Full time

    Ready to put your accounting skills to the test Join us and play a vital role in driving accuracy control and financial success across this group! Join a dynamic group where your expertise will be valued and your growth supported. As the Senior Accountant you'll be the backbone of financial operations reporting and compliance. Why work here Cross-border...

  • Senior Group Manager

    5 days ago

    Cape Town, South Africa WNS Full time

    Overview WNS Cape Town, Western Cape, South Africa Senior Group Manager - Operations WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...

  • Group Threat

    2 weeks ago

    Cape Town, South Africa The Rank Group Full time

    **Company Description** From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth. Rank Group is seeking a **Cyber Security...

  • Group Finance Manager

    1 week ago

    Cape Town, Western Cape, South Africa Acumen Group Full time R1 200 000 - R1 800 000 per year

    An exciting opportunity exists for a qualified CA(SA) with strong group consolidation experience within a listed environment to join a leading organisation as Group Financial Manager.In this strategic role, you'll work closely with the CFO, overseeing financial operations across multiple business units to ensure accuracy, compliance and efficiency. You'll...