Uem Solutions Architect

Our client requires the services of an **Operations Engineer **(Senior) - **Midrand/Menlyn/Rosslyn/Home Office rotation.
- **Amazing brand with cutting-edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**EXPERIENCE: 6-8 Years related working experience.**

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**
- A university degree/diploma in a relevant field of study (e.g. computer science, engineering, sciences) or a comparable qualification or 5 years IT experience

**ESSENTIAL SKILLS**:

- VMWare Workspace One (UEM & Access) Advanced
- Microsoft Intune - Intermediate
- At least one OS /device platform (iOS, AOSP, Windows, MacOS, Linux) - Advanced
- Microsoft technologies - Advanced
- Active Directory
- Azure Active Directory (EntraID)
- SCCM
- GPO
- Scripting (PowerShell, Bash etc.) - Intermediate
- Apple technologies - Basic to Intermediate
- Device enrollment process
- App Notarization
- Exposure to troubleshooting infrastructure, network and integration issues
- Experience with ITIL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks (change management)
- Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
- Resolve incident tickets
- Analyse and resolve problem tickets
- Experience with technical documentation and standard operating procedures
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

**ADVANTAGEOUS TECHNICAL SKILLS**
- German Language
- Experience in operation of Linux Servers and/or Windows Servers
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services, Google Cloud Services)
- Experience with monitoring solutions (SCOM, Dynatrace, Site24/7 etc.)
- Experience with SQL (MS, Oracle etc.)
- Experience with Jira and Confluence
- **Soft Skills**:

- Excellent communication skills in a clear a concise way with team members, stakeholders and management on an appropriate level of detail
- Ability to deliver on time and in excellent quality
- Strong ability to analyse issues, build a resolution plan and bring it to successful implementation
- Strong ability to understand technical dependencies and enterprise setup on a global scale

**ROLE**:

- Responsible for planning, documenting, defining, and evaluating technical integration information for major systems, and related components.
- Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
- Assists with defining and documenting technology platforms and dependencies for multiple environments (test/integration and production).
- Understands and monitors impacts to and dependencies between existing technical and network environments and continuously works on improving the operational stability
- Work on automation of platform operations, troubleshooting and maintenance topics
- Interact with an international product team, external providers, vendors and customers.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our Endpoint Management platforms stability and availability
- Work with other IT teams on integration of new features and components

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