Za Risk

1 week ago

Cape Town, South Africa Sporty Group Full time

Sporty Group

Sporty is expanding and we're building the world's go to platform for everyday entertainment.

The Risk and Fraud Analyst will be responsible for investigating and monitoring queues with defined rules. This role requires a proactive, detail-oriented, creative, fast thinking individual who can work independently, collaborate effectively, and drive results. The role is shift based to ensure the corrective detection and prevention of fraud rules within the business. Ensuring the fraud alerts on the back office system are actioned promptly to minimize loss.

**What you'll be doing**:

- Willingness to work in a dynamic, high growth environment and should be willing to work shifts during the week, weekends and holidays.
- Monitor various queues and define corrective and preventive actions.
- Ensure all agreed timelines for investigations are met.
- Maintain a customer-centric throughout the process lifecycle.
- Monitor the quality investigations and that strong customer service and root cause analysis has been applied during the investigation.
- Analyse documents, e.g ID, passports. Identify any fabricated documents.
- Engage with stakeholders to improve processes.
- Identify gaps within the process and systems and provide suggestions to mitigate the risk.

**What you'll bring**:

- 2 years experience within the Gambling industry.
- 2 to 3 years experience in fraud prevention, detection, and investigation.
- Problem-solving and analytical experience.
- Strong communication and interpersonal skills.

What’s In It For You

\uD83D\uDCCD Sporty is a remote first company in pursuit of sustainability

\uD83D\uDCB0 A competitive salary + individual performance based bonuses every quarter

\uD83C\uDF34 20 days annual leave + public holidays
- Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

\uD83D\uDCD1 South African employment contract

\uD83D\uDCDD Referral bonuses & flash bonuses

\uD83D\uDCBB Top of the line equipment

\uD83C\uDF0D Annual company retreats to provide great internal networking opportunities

Personalised Support

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