Tactical Officer

3 hours ago

Midrand, South Africa Oza Holdings Full time

As a Control Room Operator, you will be responsible for monitoring and managing a central hub of information to ensure the safety, security, and operational efficiency of a facility or system.

**Key Responsibilities**:

- Be the first contact in case of emergencies and be able to think out the box.
- Inform relevant key stakeholders within the company of emergencies.
- Opening and maintaining WhatsApp groups.
- To ensure that communication is maintained within all sites.
- Coordinate, monitor, and record all communication from various sites, technicians, and drivers.
- Ensure customers/Oza Holdings staff are updated constantly.
- Complete call-out forms for every incident and send them to the operations department.
- Document and track the position of all assets.
- Monitor vehicle usage during working and after hours.
- Monitor staff hours and working times of response employees.
- Ensure tracking software is always functioning.
- Handle access control issues
- Handle security and protest incident
- Liaise with EMS, SAPS and other governmental agencies

**Minimum requirements**:

- Grade 12
- 3 to 5 years experience in operating a CCTV control room
- Experience in tracking or monitoring security cameras
- Experience in the fleet or transport industry will serve as an advantage
- Proficiency in telephone etiquette
- Willingness to work 12-hour shits
- Strong computer skills (Word, PowerPoint, Excel, Microsoft Outlook)
- Ability to thrive in a high-pressure, emergency-response environment
- Excellent communication skills (English)

For more information please contact:
**Keenan Chetty

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