Area Manager

7 days ago


Johannesburg, South Africa Kencorp Executive Search Full time

**Responsibilities**
- Leading multiple Fast Food restaurants simultaneously
- Coaching Restaurant Managers to ensure that store gains market share and achieves customer, people, and profit objectives
- Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
- Good Sales/Marketing and time management
- High visibility leadership and coaching
- Daily store audits with weekly and monthly feedback to Managers
- Regular Restaurant visits
- Period and quarterly store audit routine
- Attend Operations meetings and communicate with Managers
- Assist managers to draw up SMART plans
- Following disciplinary procedures and chairing inquiries (presiding officer)
- Assist with the opening of new restaurants
- Build, align and develop the team according to company goals
- Business annual planning (budget for the region)
- Ensure that all stores are profitable
- Manage the local store marketing done by the Managers
- Handle suppliers where necessary
- Handle escalated customer complaints
- Head Office inspections to ensure the store is running operationally
- Succession planning, people planning, and benching of staff for senior positions

**Requirements**:

- Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
- MUST have +5 years experience as an Area Manager with Fast Food
- MUST have managed between 2 and 4 stores at the same time - experience with high volume stores is essential
- Previous experience in KFC, Nando’s, Barcello’s, or similar is preferred
- Micros/GAAP POS experience
- Valid Driver's license
- Own reliable transport
- Must be able to travel regularly
- SA Citizens Only
- Salary is dependent on relevant operational experience, skillset, and experience with high volume stores


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