Team Leader

1 day ago


Midrand, South Africa Hahn Collections (Pty) Ltd Full time

**Team Leadership**:

- Lead, motivate, and inspire a team of debt collection agents.
- Provide ongoing coaching, training, and feedback.
- Foster a positive and collaborative team environment.

**Performance Management**:

- Monitor and evaluate individual and team performance.
- Implement strategies to address performance gaps.
- Conduct regular performance reviews.

**Process Improvement**:

- Identify opportunities for process improvement.
- Collaborate with management to implement best practices.
- Ensure adherence to compliance and regulatory guidelines.

**Customer Satisfaction**:

- Emphasize delivering exceptional customer service.
- Resolve escalated customer issues and complaints.
- Maintain a positive customer experience throughout debt recovery.

**Reporting and Documentation**:

- Generate regular reports on team performance and key trends.
- Maintain accurate documentation of customer interactions.
- Provide updates to upper management on achievements and challenges.

**Training and Development**:

- Coordinate ongoing training programs for team members.
- Stay informed about industry trends and regulations.
- Ensure the team is up-to-date on relevant knowledge.

**Communication**:

- Establish clear lines of communication between team members and management.
- Conduct regular team meetings.
- Collaborate with other departments for seamless information flow.

**Salary**: R8,000.00 - R10,000.00 per month

**Experience**:

- call center: 3 years (required)
- collections of bought books: 3 years (required)

Ability to Commute:

- Midrand, Gauteng (required)



  • Midrand, South Africa DSM-Firmenich Full time

    Team Leader - Liquid Production Midrand, South Africa On Site At DSM-Firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace. **Job Purpose** To oversee and manage the production process of liquid products within a team or department. Their role is crucial in ensuring that...


  • Midrand, South Africa dsm-firmenich Full time

    **Job Title: Team Leader, Production** **Location**: Midrand, South Africa **Work model**:On Site As Team Leader, Production at dsm-firmenich's Midrand site in South Africa, you will lead and optimize production processes in a dynamic team environment, ensuring high-quality output and continuous improvement. This role offers opportunities for growth,...


  • Midrand, South Africa NETWORK IT BRUMA Full time

    Our client is currently seeking an **Accounts Payable/ Central Payments Team Leader **to join their finance team in Midrand. **Job profile**: - Supplier reconciliations - Reconciling age analysis - Remittances/ Payments - Publish risk list monthly - Assist controllers with queries **Qualifications & experience**: - **Diploma (minimum)**: - ** 5 + years...


  • Midrand, South Africa UT Information Technologies & Greenro Solutions Full time

    **Job Purpose** Develop team schedules and assist in the successful onboarding and training of team members. Create and communicate a clear list of expectations and goals for team members to follow. Offer emotional support to project team members and make people feel valued. **Required: Qualifications** Grade 12 Diploma / Btech Information...


  • Midrand, South Africa NEOC Group Pty Ltd Full time

    Laboratory Team Leader Reference: JHB -Sines-1 Our Client is looking for a Laboratory Team Leader who will be part of an effective team that interacts with multifaceted parts of the organization, including but not limited to Quality Control, Sample Management, Lab Compliance, and Lab Services. This position is responsible for maintaining a high level of...


  • Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    Hahn Collections is looking for a strong and motivated Debt Collection Team Leader to join our team. **REQUIREMENTS**: - Matric Certificate - Tertiary qualification or course is advantageous, but not required - 3 years of debt collection call center experience, 1-2 years of management experience in debt collection - Excalibur & Swordfish Debt Collection...

  • Sales Team Leader

    1 day ago


    Midrand, South Africa Mobalyz Full time

    **Job Advert Summary**: Join Mobalyz Risk Services (Pty) Ltd, a leading provider of innovative solutions in the financial sector, as a Sales Team Leader in Midrand, Gauteng. This pivotal role is designed for dynamic professionals ready to drive sales teams to exceed targets through strategic leadership and visionary planning. As part of the Sales team at...

  • Support Team Leader

    3 days ago


    Midrand, South Africa IG3N Full time

    **Job Overview**: As the Support Team Leader, you will play a pivotal role in leading a team of support technicians dedicated to ensuring the seamless integration and optimal performance of our lithium-ion phosphate batteries within solar energy systems. This multifaceted position requires a balance of technical expertise, leadership acumen, and a commitment...


  • Midrand, South Africa NEOC Group Pty Ltd Full time

    Laboratory Team Leader Reference: JHB -Sines-1 Our Client is looking for a Laboratory Team Leader who will be part of an effective team that interacts with multifaceted parts of the organization, including but not limited to Quality Control, Sample Management, Lab Compliance, and Lab Services. This position is responsible for maintaining a high level of...


  • Midrand, South Africa Front Runner Full time

    Exports Logistics Team Leader Front Runner is a world-renowned company for vehicle-based adventure gear, specializing in designing, manufacturing, and selling the toughest roof racks, accessories, and camping equipment. Since mid-2021, Front Runner is part of the Dometic group, a global market leader in solutions for "mobile living". The team player we are...