Installation and Support Consultant Pms
2 weeks ago
**Listing reference**: adapt_000121**Listing status**: Online-
**Position summary**
**Industry**:IT & Internet
- **Job category**:Hospitality, Hotel, Catering, Tourism and Travel**Location**:Midrand
- **Contract**:Permanent**EE position**:No**About our company**
- A provider of leading specialised software and digitally-led business solutions that assist clients across targeted industries.**Introduction**
- Micros SA, a division of Adapt IT is looking for a Installation and Support Consultant _ PMS to join the team.**Job description**
- Responsibilities- Understand and effectively presents and delivers presentations on the suite Oracle Hospitality products,
features, and benefits to new and prospective clients as well as internal clients to promote sales and
- product development.- Install, maintain, and troubleshoot solutions at Customer sites.
- Provide Professional training and knowledge transfer to clients according to the scope
- Actively supports the customer in all aspects through to case resolution, keeping the customer informed
and updated throughout life of the case.- Maintains historical records by documenting hardware and software changes and revisions
- Contributes to team effort by accomplishing related results as needed.
- Comply with support schedule adherence to ensure overall service level targets are achieved
**Minimum requirements**
**Qualifications and Experience**
- University Degree in Hospitality Field or similar
- At least 1 year of relevant working experience
Requirements and skills- Proven knowledge in Oracle Hospitality Property Management System (PMS) products (Opera PMS and
Opera Cloud)- Good knowledge in OS and software deployment
- Demonstrate strong analytical, troubleshooting, and problem-solving skills.
- Exercise strong communication, organizational and customer service skills.
- Able to work effectively with internal & external customers at all levels.
- Quick learner
- Driving License
- Results focus-oriented
- Capable to work under pressure
- Team player, dynamic and energetic
- Time management and interpersonal skills
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