Senior Contributions Clerk

3 hours ago

Johannesburg, South Africa Afrizan People Intelligence Full time

Our client in the benefit fund industry is looking for a senior contributions clerk to join their dynamic team.
- **Condensed list of duties**:_

Trouble-shoot / perform high level query resolution to:

- Negotiate with companies with regard to outstanding documentation in respect of payments received
- Edit bank statement entries that do not have reference numbers
- Correct errors or problems resulting from return and payment submissions from firms (via EDI AND MANUAL)
- Correct problems / errors with returns that do not match payment submissions from firms
- Collaborate / liaise with business development consultants / fund staff / firms to resolve contribution return / payment queries and assist companies / new staff members with queries regarding electronic based submissions
- Reconciliation of nine funds per firm
- Handling of all query related administration
- Supply supervisor with weekly feedback of firms attended to
- **Basic work experience required**:_
- 1 year contributions (company processing experience)
- Good attendance and reliability
- **Minimum requirements**:_
- Matric with an aptitude for figures
- **Knowledge and skills**:_
- Knowledge of ‘Natural / Phoenix’ or company specific systems
- PC and Keyboard Literacy
- Good reconciliation, negotiation, administration and query resolution skills
- Strong verbal and written communication skills
- Good attention to detail, planning, organising and follow up skills
- Good interpersonal skills - willing to assist and go the extra mile
- Excellent telephone and customer service skills
- Adaptable, strong sense of teamwork across the organisation
- Deadline driven / results orientated

**Job Type**: Permanent

Pay: From R16,000.00 per month

Application Question(s):

- How many years of contributions experience do you have?

**Education**:

- High School (matric) (required)

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