Service Desk Support/technician

We are recruiting for a Service Desk Technician role. Wea are sourcing for a Service Desk Technician role. **Service Desk Technician - Role Specification** **Key Responsibilities** First and second-Level IT Support Provide prompt assistance to users, troubleshooting and resolving technical challenges. Device & Security Management Conduct routine device...

A small IT business, that's been around a long time — taking steps towards resetting what we do, why we do it and how we evolve — our people, our services and our clients. Whilst we are learning as we go, we are currently looking for someone who matches our desire for change. What is the role? This is a full-time on-site role in Cape Town for a Service...

We are recruiting for a Service Desk Technician role.Wea are sourcing for a Service Desk Technician role. Service Desk Technician – Role SpecificationKey ResponsibilitiesFirst and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools...

Wea are sourcing for a Service Desk Technician role. Service Desk Technician Role SpecificationKey ResponsibilitiesFirst and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools such as Microsoft Teams.Device & Security ManagementConduct...

Wea are sourcing for a Service Desk Technician role. Service Desk Technician Role Specification Key Responsibilities First and second-Level IT SupportProvide prompt assistance to users, troubleshooting and resolving technical challenges.Respond to queries via ticketing systems, email, or remote tools such as Microsoft Teams.Device & Security...

A small IT business, that's been around a long time — taking steps towards resetting what we do, why we do it and how we evolve — our people, our services and our clients. Whilst we are learning as we go, we are currently looking for someone who matches our desire for change. What is the role? This is a full-time on-site role in Cape Town for a Service...

A dynamic IT service provider in Cape Town is seeking a Service Desk Coordinator to enhance service delivery through efficient task allocation and proactive communication. The ideal candidate should have experience in support roles, excellent communication skills, and the ability to manage multiple tasks. This is a full-time on-site position, ideal for...

Main purpose of the role: The Service Desk Co-Ordinator is responsible for monitoring all procedures related to the identification, prioritization, and efficient resolution of incidents, which may include the monitoring tracking and co ordination of the the company Service Desk functions. Key focus areas of the Service Desk Co-Ordinator include, but is not...

**Responsibilities**: - Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users regarding IT issues, ensuring that urgent problems are addressed promptly. - Escalation Management: Identify and escalate complex issues to second and third-line support teams, providing detailed information to facilitate swift resolution. -...

Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical.Responsibilities:Field and Prioritize Calls: Receive, log, and...