Scheduling Admin

**The Role**:
**What's The Role**:
Incumbent will need to assist by processing transactions in various systems by running daily control reports and following up on open items.

An average of 800+ transactions to be reviewed in a month, based on 4 daily control reports that need to be executed.

**Attributes**:

- Attention to detail and accuracy at all times.
- Ability to work well under pressure.
- Teamwork and ability to work independently is needed.
- System requirements: SAP R3 - SD, Share Point, Salesforce
- Intermediate working of MS Office: Excel, MS Word, Power Point, Outlook, MS Teams
- Intermediate Analytics of transactions and processes is needed.
- Intermediate Reporting capabilities

**Deliverables**:

- Investigate reasons for deviations in shipments during loading or delivery by liaising with various stakeholders

**Process open transactions daily**:

- Check loading error logs
- Process transactions
- Provide daily and adhoc status reports
- Ensure documentation and filing is accurate, up to date and accessible.
- Stakeholder engagements

**Customer Quantity & Product Disputes Resolution**:

- Investigate all inconsistent deliveries to ensure that the right quantity/product is invoiced to the right customer
- Investigate all inconsistencies and process adjustments where needed
- Liaise with Finance and Sales Teams to resolve complex queries & resolve accordingly

**Customer facing Sales Orders**:

- Limited support with regard to placing order on behalf of customers

**Execute daily, weekly and monthly controls for**:

- Daily: Open transaction reports
- Daily and Ad-hoc: Provide missing/incomplete transaction summary
- Ad-hoc: Orders to be rejected
- Daily and ad-hoc disputes report

**Stakeholder Engagement / Management** for both internal and external stakeholders is needed (electronic, telephone and face to face communications)

Continuous Improvement intermediate or advance training is advantageous

**What We need From you**:

- BA / BComm Degree or 3 year National Diploma from registered institute

**Scam Warning**:
Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment.

**COMPANY DESCRIPTION**

The world faces energy challenges that are becoming more complex each day. We’re looking for people who share our passion for taking on those challenges with cutting edge technology, innovative thinking and a commitment to properly managed risk. Shell develops and operates some of the largest and most complex projects in the world and we always endeavour to work at the leading edge of technical innovation.

**An innovative place to work**

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

**An inclusive place to work**

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential
- We’re closing the gender gap - whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

**A rewarding place to work**

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
**Disclaimer