Heart of House Specialist

**Job Number** 23074628

**Job Category** Food and Beverage & Culinary

**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Function**

The successful incumbent is to ensure the highest standard of cleanliness is maintained throughout the Hotel and to assist where necessary within the department according to Marriott International Policies and Procedures.

**Required Experience & Qualifications**
- 6 months to 1-year experience as a cleaner or steward working in a similar hospitality environment
- Ability to work without supervision
- Customer / staff focused
- Team orientation
- Able to work flexible hours and shifts
- Preference will be given to South African citizens

**Key Responsibilities**
- Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
- Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment.
- Receive deliveries, store perishables properly, and rotate stock.
- Ensure clean wares are stored in appropriate areas.
- Use detergent, rinsing, and sanitizing chemicals to clean dishes.
- Rack and spray all racked items with hot water to loosen and remove food residue.
- Sort, soak, and wash/re-wash silverware.
- Empty and maintain trashcans and dumpster area.
- Clean and mop all areas in assigned departments.
- Dispose of glass in the proper containers.
- Break down cardboard boxes and place them and other recyclables in the recycle bin.
- Protect company assets.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.