Npo Community Fundraiser

**Muslim Hands South Africa**

**Salary**: Negotiable, commensurate with experience

Location: Rylands Estate, Cape Town

**Job Type**: Permanent (6-month probationary period)

Category Fundraising

Sector : International Development

Job Reference: MHSA2025/CF0125

**ABOUT US**

Muslim Hands South Africa (MHSA) is a Cape Town-based international NGO that works in the areas of disaster relief and sustainable development. Muslim Hands operates in over 40 countries worldwide, distributing life-saving humanitarian aid and relief to millions of people, who are directly affected by natural disasters, war, poverty, famine, and drought.

**THE ROLE**

This role reports directly to the Fundraising Manager. Together, we share the exciting responsibility of realizing our vision and strategy: a future where humanity honours, protects, and celebrates the natural world for the benefit of all.

**Key Responsibilities and Core Function**:
**Main Responsibilities**
- **Strategy and planning**_

**Duties & Responsibilities**
- Contact and visit local business and groups to promote ways to support MHSA
- Give talks to local groups, in schools, tertiary institutions and businesses about the work.
- Liaise with supporters/donors/volunteers who are fundraising to ensure they have everything they need and attend events to support where appropriate including check presentations.
- Contact supporters who set up a Just Giving page to provide support for their fundraising.
- Liaise with Marketing and Communications to manage external requests for publicity for fundraising events and activities that are being undertaken on behalf of MHSA.

**Fundraising**
- Grow income from Community & Corporate Fundraising through phoning and visiting local businesses and groups, supporting existing supporters/donors and promoting new fundraising initiatives.
- Manage and grow income from collection pots and collection houses through promotion of these in the community, changing collection pots on a regular basis.
- Research, plan and implement new fundraising initiatives after approval.
- Support our fundraising groups and supporters and generate publicity for their activities.
- Support our corporate donors and encourage their support and participation in our events and appeals.
- Manage Just Giving and other on-line giving sites for community events, and ensure that donors and participants are thanked in a timely and appropriate manner.
- Co-ordinate volunteer support for community events where this is required.
- Support compiling and circulating a list of community fundraising events on a regular basis.
- Work with the procurement team to secure Gifts in Kind.
- Increase tax efficient giving across all donations and increase our knowledge and understanding of donors.
- Foster new relationships and maintain existing relationships with community donors to encourage regular/long term giving.
- Forster relationships with volunteers to effectively increase support and brand awareness.

**Fundraising & Communications Strategy**
- Support the Fundraising Manager to deliver a Fundraising & Communications Strategy.
- Develop long term relationships with supporters/donors through outstanding supporter care.
- Ensure all community fundraising policies and procedures and legislation are adhered to.
- Establish good processes and measures to ensure that our activities deliver against objectives and conform to the highest standards of regulations and procedures.
- Invest in new ideas and innovation, continually scanning the external environment.

**Financial**
- Ensure all supporters are thanked in an appropriate and timely manner and their donations are administered in line with fundraising procedures.
- Handle general telephone and personal enquiries regarding donations or other fundraising issues.
- Respond to all donors appropriately with warmth and compassion.

**Other**
- Work alongside and in co-operation with the Fundraising Manager and other fundraising, administrative and programme staff.
- Work within MHSA policies and procedures contributing to the delivery of an effective fundraising and communications service that promotes our mission, vision and purpose.
- Be aware of and comply with all relevant MHSA policies and procedures including those relating to health and safety, fire safety, data protection, IT and standing financial instructions.
- Maintain personal and professional development in order to meet the changing demands of the role.
- Maintain an up-to-date knowledge of charity legislation and government initiatives relating to the non-profit making sector and work to the Fundraising Regulator ‘Codes of Practice’ and General Data Protection Regulation.

**The profile does not encompass all the responsibility that may vary from time to time.**

**Qualifications and Experience**
- At least five years’ experience in a similar role.
- Demonstrable track record of Fundraising
- Successful, significant and relevant achievement at in a comparabl