Receptionist / Switchboard Operator - East London

4 days ago

East London, South Africa Tracker South Africa Full time

**Listing reference**: track_001386

**Listing status**: Online

**Position summary**:
**Industry**:IT & Internet

**Job category**:Reception and Switchboard

**Location**:East London

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:No

**Introduction**:
Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Eastern Cape - East London Office.

**Job description**:
**RESPONSIBILITIES**
- The incumbent is expected provide excellent service to internal and external customers
- Operate and direct all calls on switchboard
- Receiving and welcoming visitors and customers and contacting the relevant department for assistance
- General office administration
- Receiving and dispatching parcels and envelopes
- Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
- Maintains security by following procedures; monitoring logbook
- Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
- Assist in keeping the reception area clean and tidy, at all times

**Minimum requirements**:
**SKILLS AND KNOWLEDGE**
- Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
- Immaculately groomed individual with a friendly and energetic personality.
- Speak and write English fluently.
- A passion for customer service and a professional attitude at all times.
- The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
- The ability to cope with a constant changing and pressurised environment.
- Computer literate with knowledge of Microsoft Office

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