Systems Analyst

1 week ago

Northern Suburbs, South Africa PEP Full time

Have you wondered how South Africa’s largest single brand retailer manages to offer its customers the most sought after products at the best prices? Has it been a career dream to work for a large organization that is known to be the friendliest retail brand; winning local and international awards for innovations and the use of state of the art systems and technology?

Do you want to join a team of like-minded systems specialists who are integral in ensuring Paxi has the capability to delight its customers? Is your next career move to join a team that constantly challenges itself to learn, grow and be agile? A team that works collaboratively with multiple internal and external stakeholders.

Has it been a career dream to be mentored by people centred leaders who create a space where you can be heard and encouraged to bring your innovative & critical thinking skills to the fore? If this resonates with you then this newly available opportunity has been crafted for you.

Purpose of the job

To ensure that the systems and business processes incorporate industry standards and best practices; and to provide business process and technology support to users. This role works closely with Business stakeholders and our Agile IT teams

Key Responsibilities
- Develop an understanding of the business, processes and requirements and propose software solutions
- Design new systems and changes to processes and provide specifications
- Support of existing business processes and technology
- Sets product vision and roadmap with Business Stakeholders
- Support and configuration of Paxi system according to Business Requirements
- Build and maintain business process models to support functional and technical specifications
- Specification and management of system changes
- Business systems analysis, testing and documentation
- System cost management/ budget control
- Management of Agile Scrum resources
- Training manual development and maintenance
- Facilitation of cross-functional meetings & workshops
- Project Management as part of an Agile Scrum team
- Staying abreast of relevant regulations and compliance matters
- Ad hoc projects

Required Knowledge, Skills and Competencies
- Minimum 5 years systems/ business analyst experience, preferably in a financial services, logistics or ecommerce environment
- Agile product owner certification required
- Experience and knowledge of logistics and cloud-based systems and can innovate complex products
- A passion for processes and system design and improvement
- A curious self-starter who takes initiative, investigates problems, sees possibilities and takes action
- Above average computer literacy: Google Docs, Google Sheets, Google Slides, Draw.io
- Experience in using business process management software/ methodologies. Use of tools like Notion and JIRA. Exposure to business process mapping using tools and methodologies.
- Google BigQuery and/or SQL knowledge and experience
- Competencies required: Attention to detail, sound business acumen, interpersonal and problem solving skills, resourcefulness, results driven, self-motivator, strong communication skills and a team player.

The following will be an advantage:

- Retail Experience
- Merchandising and Inbound Logistics systems
- Some Product Owner and Product Management experience
- Experience with Business Process Management (BPM) software tools i.e. Symbio, Jira, etc.
- Query writing experience, i.e. SQL

PEP strives for equal opportunity in terms of its employment equity guidelines.

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