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Pension Benefits Specialist
2 weeks ago
**Purpose of the Job**:
The purpose of the Benefits Specialist is to provide support to the specific Benefits team by completing accurate and timeous administrative inputs, checks and document management/filing services to ensure that all People activities are recorded and traceable. The role also renders additional ad hoc support services as required within the function.
**Job Objectives**:
Employee Centric Delivery
Providing administrative support according to benefits policies and procedures
Adhering to legislative as required by the benefits function
Escalating concerns or challenges relating to immediately to ensure an efficient flow of work is maintained.
Co-ordinating the resolution of queries
Providing information and empowering the Service Desk with relevant first line inputs to build the capacity within the Service Desk
Compiling and updating documents as required
Capturing, loading and processing of relevant documents on relevant systems
Maintaining filing and recording all required administration on systems for reference and auditing purposes
Making use of official templates and systems for correspondence, memo and related administrative activities
Updating and maintaining People data in accordance with data standards
Ongoing screening of incoming correspondence and addressing according to level of priority
Participating in projects and other adhoc activities
Ensuring work is completed according to the sequence required and agreed prioritisation
People (Self, Team & Organisational)
Participating in and aligning with the Benefits team to deliver solutions and services to the business
Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued
Participating in various team activities that foster a wellness culture to ensure that the Benefits team mentally, physically and emotionally feels supported
Participating in the enablement of a culture of open and transparent communication within the Benefits team.
Financial, Reporting & BI
Ensuring accuracy in data input and relevant reports as applicable to the Benefits team
Using official data sources to inform administrative outputs
Assisting with compiling basic reports for input to broader Benefits and/or People team requirements
Consolidating basic costs or data as required
Governance & Compliance
Ensuring compliance with relevant labour relations frameworks and legislation
Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act
Identifying and mitigation risks
Future-Fit
Participating in the integration and effective flow of work with other service areas and business
Identifying opportunities for continuous improvement
Suggesting or sharing ideas and functional technology requirements where required
**Qualifications**:
Diploma in Administration or equivalent
Grade 12, National Senior Certificate
**Experience**:
2 years + in an Administrative Benefits role with exposure to supporting the processes related benefits offerings in a Group structure
Experience within the FMCG, retail sector or similar
**Knowledge and Skills**:
**Applicant Feedback Policy**:
