Inbound Customer Service Representatives

7 days ago


Centurion, South Africa AristoSourcing LLC Full time

**AristoSourcing is looking for an Inbound Customer Service Representatives for Car accessory brand to join the team.**

**Type of work - 100% remote, clients are based in other countries (UK, US, Canada, & Australia)**

**Rate: $600 per month**

**Time Schedule**:

- Work will be 5 days a week (can include Sat-Sun)
- 40 hours, hours will be flexible but most frequently between 3pm-1am South African time (US time zone coverage)
- Process customer orders
- Provide customer price quotes
- Manage inbound calls in a timely manner - answering all calls by the third ring
- Help customers navigate the website and understand the order process
- Identify the customer’s needs, research any issues and provide a courteous solution
- Seize opportunities to upsell products when they arise
- Keep records of all conversations by adding clear notes summarizing customer interactions on every order
- Actively listen to callers' concerns. Confirm or clarify, and diffuse angry callers before escalation
- Direct call escalations to assigned supervisor(s) along with a detailed summary of all issues
- Make calls to customers to understand their needs or address any discrepancies that may arise
- Utilizing all training docs and tools provided
- Adhering to all company policies and procedures
- Completing tasks assigned by management by scheduled due dates
- Working on RMA's and Returns
- Assisting with any backorders
- Follow up on sales leads and past due orders
- Monitor website chat interface for continued coverage, providing assistance as needed
- Maintain, review, follow-up, and ensure the timely and accurate completion of orders, returns, and Exchanges

**Job Types**: Full-time, Permanent

**Salary**: R10,500.00 per month



  • Centurion, South Africa Hastings Direct Full time

    **Company Description** OUTsurance Shared Services is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding...


  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department. **Purpose**: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling...


  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is recruiting for Night...


  • Centurion, Gauteng, South Africa Clicks Group Limited Full time

    Job Description:The Customer Service Representative plays a critical role in ensuring that our customers receive exceptional service and support in-store. This includes providing detailed product knowledge, promoting sales through cross and up selling, and maintaining a clean and organized store environment.


  • Centurion, Gauteng, South Africa Dis-Chem Pharmacies Full time

    Cleanliness and Customer Service Representative Job DescriptionWe are seeking a friendly and efficient Cleanliness and Customer Service Representative to join our team at Dis-Chem Pharmacies.About the Role:As a Cleanliness and Customer Service Representative, you will be responsible for ensuring the store is clean and welcoming for customers. This includes...


  • Centurion, South Africa Hello Group Recruitment Full time

    **Job Advert Summary**: The Customer Service Consultant will be a crucial member of the customer and client service team, responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system....


  • Centurion, South Africa Print At Group Full time

    Duties - Create and communicate action plans to the customer. - Research accounts website and provides analysis to expand the business. - Monitor your Top accounts with proactive follow-ups on their orders. - Work with Production & Operation Managers for high engagement and involvement when necessary. **Requirements**: - 2+ years of experience as a...


  • Centurion, Gauteng, South Africa Service Solutions Full time

    Service Solutions, a well-established national vehicle and fleet tracking company, seeks to employ an external sales representative to contribute to its growing team.This full-time position involves utilizing the candidate's 2+ years of external sales experience (preferably in the service industry) to achieve business objectives.The successful candidate will...


  • Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **Company Overview**: CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. CLC is...


  • Centurion, Gauteng, South Africa Hello Group Full time

    Join to apply for the Customer Service Consultant role at Hello Group.The Customer Service Consultant will be a crucial member of the customer and client service team, responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed...


  • Centurion, Gauteng, South Africa MC Technology Staffing Full time

    We are seeking a Customer Service Representative to join our team at MC Technology Staffing.About the Role:The successful candidate will be responsible for welcoming clients, answering phone calls, and transferring calls to the correct personnel.They will also assist with organizing meetings, ensuring all necessary materials are available, and conducting...


  • Centurion, Gauteng, South Africa Ampath Trust Full time

    Ampath Trust Career Opportunity:Accounts Receivable Officer II Job DescriptionAbout the Role:We are looking for an experienced Accounts Receivable Officer II to join our team at Ampath Trust. The successful candidate will be responsible for handling customer queries, collecting debts, processing transactions, and performing administrative...


  • Centurion, South Africa Dante Personnel Full time

    Gauteng, Centurion Our client in the FMCG Industry is seeking for an Inbound Sales Assistant able to work under extreme high pressure daily to start as soon as possible based in Centurion. Purpose of the position is to complete daily orders for clients, quotes, invoices, and marketing, selling of promotions, closing leads, customer service and...


  • Centurion, South Africa Dante Personnel Full time

    Gauteng, Centurion Our client in the FMCG Industry is seeking for an Inbound Sales Assistant able to work under extreme high pressure daily to start as soon as possible based in Centurion. Purpose of the position is to complete daily orders for clients, quotes, invoices, and marketing, selling of promotions, closing leads, customer service and...

  • Call Centre

    3 days ago


    Centurion, South Africa Dante Personnel Full time

    Gauteng, Centurion - 9 600+ Monthly (Salary + payable overtime if any) Call Centre - Customer Service Representative - Centurion Data Technology Industry **Minimum requirements**: - Excellent telephonic communication skills - Grade 12 Senior Certificate - Fluent in Afrikaans & English - Must reside in or around Centurion area - Excellent Administration...


  • Centurion, Gauteng, South Africa Service Solutions Full time

    National vehicle and fleet tracking company Service Solutions is seeking a National Sales Representative to join its team.The ideal candidate will have at least 2 years of external sales experience, preferably within the service industry.This full-time position requires the ability to utilize one's own transport and offers a basic salary.Key benefits of this...


  • Centurion, South Africa Hello Group Recruitment Full time

    **Job Advert Summary**: The Customer Service Manager will oversee the daily operations of the bank call centre, ensuring that the team meets its performance targets and goals while providing professional customer service. The role involves managing a team of bank customer service agents, monitoring performance metrics, developing strategies to improve...


  • Centurion, South Africa RJPersonnel Full time

    2years **Inbound** - answer phones professionally - respond to customer inquiries - research required information using available resources - handle and resolve customer complaints - provide customers with product and service information - capture customer details to confirm policies - identify and escalate priority issues - route calls to appropriate...


  • Centurion, South Africa Hello Group Recruitment Full time

    **Job Advert Summary**: As a Customer Service Consultant in the Fraud Department, you will be responsible for providing excellent service to customers who have experienced or are at risk of fraud. This role involves handling fraud-related inquiries, investigating cases, and offering effective solutions while maintaining a high level of customer...


  • Centurion, Gauteng, South Africa Ellahi Consulting Full time

    Job Title: Customer Service CoordinatorJob Location: Gauteng, CenturionDeadline: March 20, 2025Core Purpose Of The Role:The core purpose of this position is to provide accurate, timeous support and service to the sales department.Key Deliverables And Outputs:Assist sales representatives with onboarding new customers.Develop a thorough understanding of the...