Communications Manager

Introduction

Consult is a registered authorised Financial Service Provider (FSP), holding a FSCA Category FSP I and II license. Consult
dispenses financial planning, product advice, product execution and investments management services to individuals and
businesses in the high net worth, affluent, retail upper and small business enterprises (SME’s) market.
Consult is one of South Africa’s largest and most respected financial planning and advice specialists with a national
footprint of 310 financial advisers, including 60 specialist short term advisers, spanning across South Africa. We subscribe
to the principles of treating our customers fairly and in doing so, offer our clients industry leading solutions.
As an advice-led business we provide clients with objective financial planning and advice solutions from all of the major
life, health, saving, investments, short-term and employee benefits providers in South Africa.

Role Purpose

The Communications Manager role creates and manages all internal and external communication and marketing
programs that facilitates creative, effective, efficient business communication for Consult.

**Requirements**:
Qualifications:

- Degree in Business Communication, Marketing or Public Relations
- Preferable: Degree/ Honours in Communications and/ or Marketing

**Experience**:

- 5 to 7 years’ experience as a Communications Manager in the Financial Planning and Advice industry
- Sound knowledge of graphic design, social media, PR, marketing, printing and electronic media to the extent

that these areas can be managed successfully.
- Excellent command of Word, PowerPoint and Excel essential, and MS Project would be advantageous.

Duties & Responsibilities

Key Outputs & Skills Required:

- **Brand & Marketing Communication**:

- Creatively write content and deliver a finished product to be sent out for marketing & brand purposes (All

copywriting including brochures, marketing material, advertisements, website content etc)
- Reviewing and proofreading of marketing collateral and communications for accuracy, adherence to style guides,

brand standards, and compliance guidelines
- Stakeholder management and implementation of various communication campaigns
- Understanding of the distribution channels to ensure effective communication messages
- Knowledge of various communication channels to ensure an optimal mix that will spark interest and attract

engagement
- Ability to identify communication opportunities and risks and develop appropriate communications
- **Operational Communication**:

- All operational communications (staff, financial advisers, external parties) to support the various areas of the

business (Wealth Management, Short Term, Compliance, Financial Planning and Advice, Operations and
Finance)
- Recognition Campaign Communications, also assisting the HR team with their communications into Consult
- Management of the various Whatsapp Groups (Staff and the Regional Adviser Groups) and communication on

these groups
- Managing and updating of distribution lists (Staff, Advisers, Assistants)
- Management and implementation of communications via Inconsultation (Consult’s

communication tool)
- **Social Media**:

- Social Media Communications Strategy and Calendar
- Management of the social media Agency and their outputs
- Ensuring regular social media posts (LinkedIn, Facebook, Franchise Facebook)
- Social Media Guidelines and Policy
- Assisting Franchises with their social media strategies
- **Media Relations (PR)**:

- Development and implementation of PR Strategy and Calendar for Consult
- Management of the PR Agency and their outputs
- Identifying appropriate spokespeople in Consult and managing the spokespeople list (This includes regular

messaging sessions and spokesperson training)
- Writing and managing content that effectively markets Consult’s propositions to target audiences for campaign

exhibit properties, online social media outlets and online & offline media;
- Integrated Content Management Plan across communication channels
- Presenting of communications and PR plans to EXCO and other stakeholders

Competencies
- Attention to detail
- Writing and reporting
- Presenting and communicating information
- Working with people
- Persuading and influencing

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.