Operational Finance Specialist
7 days ago
**Main duties and responsibilities**:
Operational Process:
- Quality assurance of documentation and assisting with processing billings and collections accurately and timeously
- Preparation and submission of arrangement file collections
- Liaise with internal stakeholders to ensure most up to date collection information
- Liaise with IT where required to rectify billings systems issues
- Manage and investigate billings exceptions i.e., credit balances
- Resolve to internal and external requests within the service level agreement (SLA)
- Provide support and assistance to team members
Accounting:
- Reconcile bank statements, PACS system and billings reports
- Prepare daily/month-end journal files
- Prepare monthly reconciliations
Stakeholder management:
- Provide support to the broader Life Operations teams
- Establish, maintain, and build relationships with key stakeholders
- Liaison function with internal and external departments
- Assist with year-end requirements and audit queries
Additional Accountabilities:
- Respond to queries and investigations within the agreed SLA
- Adherence to process control and service levels agreements
- Performing other duties as assigned by the manager from time to time
**Education**:
- Matric (Grade 12)
- BCom Accountancy degree or equivalent qualification
**Experience**:
- 5 to 6 years’ experience within a Financial Services environment; Insurance industry experience advantageous
- Strong reconciliations experience is required
- Proficient in MS Office - Advanced Excel
**Knowledge and Skills**:
- General knowledge of Insurance legislation/rules advantageous
- Exposure to dealing with members, brokers, and advisors advantageous
- IT Skill: Strong computer skills, including Microsoft Office package
- Basic knowledge of accounting and financial principles
**Competencies**:
- Strong sense of commitment to the organisation’s goals and values
- Strong analytical ability
- Fast learner with the ability to rapidly assimilate and utilise new information and skills
- Time management skills
- Flexible and adaptable in changing and challenging circumstances
- High level of accuracy and be able to operate efficiently under pressure
- Must be self-motivated
- Be a team player and take responsibility for own development initiative
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