Technical Transition Coordinator

3 days ago

Cape Town, South Africa Progressive IT Resourcing Full time

**Our Client?**

Is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. They operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Company.

**What will you do?**

**What will make you successful in this role?**

**Outputs/Core Tasks**
- Perform Release Management (Software, Hardware and Services) Activities
- Perform Deployment Management
- Perform Service Asset and Configuration Management Activities
- Perform Configuration Control Activities
- Perform Status Accounting and Configuration Audits
- Perform Event Management Activities
- Perform Knowledge Management
- Perform Change Management Activities, including Logging of changes, Attending Pre
- / E- and Weekly CAB
- Assist with Change impact Evaluation
- Assist with Major Incident Management
- Assist with Service Validation and Testing
- Assist with Operation Support

**Qualifications**
- Grade 12
- IT related Degree or Diploma or/ and a minimum of 8 years relevant IT experience.
- ITIL Foundation or/ and Configuration Management Practitioners Certification or/ and Transition Management Practitioner Certification. (Recommended)

**Knowledge and Experience**

**Knowledge**
- Windows Server 2019, IIS, PowerShell and Microsoft SQL Server
- Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy
- Kentico and N-Cache
- Continues Delivery Toolsets
- Change Management
- Version Management
- Release Management
- Configuration & Deployment Management
- Excellent understanding of ITIL Governance

**Experience**
- Experience in working in a project environment performing a Technical Transition Coordinator role.
- Solid understanding of configuration and deployment tools.
- Solid understanding of SDLC and Agile development methodology
- Understand Service Management processes
- Able to identify cross project dependencies
- A proven track record of experience in Windows Server 2019, IIS, PowerShell and Microsoft SQL Server
- A proven track record of experience in Agile Tooling including: Bamboo, GIT, Jira and XL-Deploy

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