Credit Support Officer

7 days ago

Johannesburg, South Africa Nedbank Full time

**Job Requisition Details**
- REQ#141403
- Location: Johannesburg, Gauteng
- Closing Date: 21 August 2025
- Talent Acquisition: Bongiwe Mchunu
- Job Family
- Credit
- Career Stream
- Credit Management
- Leadership Pipeline
- Manage Self: Operational (MSO)
- FAIS Affected

**Job Purpose**
- To consistently deliver excellent support to all stakeholders by providing timeous and accurate information.

**Responsibilities**:

- Deliver various Credit Support, Portfolio Management and Administrative services effectively within agreed turnaround times and quality standards
- Effective time management to ensure volume standards are met
- Ensure stakeholder satisfaction by providing accurate data and information recording and capturing on systems, letters and reports
- Extract, action and distribute required reports and necessary information within set timelines
- Achieve high quality output of all tasks or activities performed and provide satisfactory service to the stakeholders
- Effective and consistent adoption of transformational processes, technology or initiatives deployed into the business
- Be a strong and consistent teamplayer who plays a supportive and collaborative role which contributes to efficient operation of internal team and stakeholder business divisions
- Ensure continuous self development and upskilling to enable optimal performance and value add to the business
- Improve operational effectiveness and better client satisfaction by contributing, participating and providing insights when required
- Provide support to colleagues and share required knowledge to ensure team success and satisfactory service to the frontline
- Proactive management and actioning of tasks as deemed appropriate from time to time.
- Add value to the Bank by identifying opportunities to improve or enhance processes and recommending improvements and supporting implementation of ideal solutions in the business.
- Credit administrative and support tasks include but is not limited to:

- Spreading and analysing annual financial statements in alignment with the Moody’s Spreading Guide.
- Analysing debtor lists and calculating debtor covenants.
- Conducting Credit Bureau and RIC enquiries.
- Executing ACM processes related to entity, facility and mitigant management.
- Preparation of client letters.
- Management and actioning of exception reports.
- Actioning of bank confirmations.
- Responding to ad hoc requests as required.
- Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification
- Professional Qualification or Degree in Finance or Business Administration
- Minimum Experience Level
- 3 - 6 years Credit or Credit Administration experience within a banking environment

**Technical / Professional Knowledge**
- End -to End Innovation Lifecycle Method
- Managing conflict situations
- Financial management
- Analytical Skills
- Stakeholder management
- Industry trends
- Systems knowledge
- Behavioural Competencies
- Monitoring Information
- Decision Making
- Managing Work
- Collaborating
- Execution
- Influencing
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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