Allied Health Administrator

2 weeks ago

Durbanville, South Africa NDC Facilitation Academy Full time

**Medical Office Administrator: Durbanville (In-office)**

**Job description**:

- Managing the diaries of allocated clinicians.
- Scheduling of appointments.
- Contacting newly referred clients for appointments.
- Answering phone calls.
- Responding to inquiries.
- Maintaining professional communication.
- Switchboard management.
- Receiving clients in the reception area.
- Issuing invoices, doing billing.
- Collection of payments.
- Issuing receipts.
- Managing medical aid queries.
- Follow up on unpaid accounts.
- Assist with account queries.
- Daily cash up for the branch.
- Manage petty cash for the branch.
- Ensure the practice is always neat and tidy. (Covid Regulations)
- Performing general admin tasks.
- Filing.

**Requirements**:
**Experience**:

- Minimum of two years’ experience as administrator in a medical/allied health practice - Essential
- Experience in at least one medical management software program - Essential
- Experience in doing billing and collections of payments - Essential.
- Experience working on at least one medical management software programme - Essential. Having GoodX experience will be an advantage.

Qualifications:
Matric - Essential

**Required skills**:

- The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision
- The ability to work under pressure.
- Strong knowledge of practice management systems.
- Excellent telephone etiquette.
- Excellent communication skills and fluency in English and Afrikaans.
- Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
- Financial management skills, such as daily cash up and petty cash.

**Job Types**: Full-time, Permanent

Application Question(s):

- Which medical management software program do you have experience in? Specify
- Do you have experience in doing billing and collections of payments?

**Experience**:

- administrator in a medical health professions practice: 2 years (required)

Work Location: In person

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