Systems Support Analysis

1 week ago


Pretoria, South Africa TWK Agri Full time

TWK Agri has the following vacancy available: Systems Support Analyst within the Corporate Services division in Pretoria, Gauteng.

**Responsibilities and Duties**
- Responsible for the maintenance of ongoing documentation, including test cases, job aids, SOPs, checklists, and timelines
- Responsible for the execution of programs and procedures, as well as the review and evaluation of output and systems
- Carry out research to resolve problems and integrate repeated questions into training program

**Qualifications and Skills**
- Matric / Grade 12
- Degree/diploma in business or related field
- A minimum of 1 years of experience in RPG/Systems development or a related field
- Exceptional analytical and conceptual thinking skills
- Required to stay abreast of industry standards
- Plan and execute Unit Testing, Systems Integration Testing, and archiving of test results
- Partake in the development of System/Functional Documentation, operations manuals, systems processes, and technical designs
- Analyse, resolve difficult/complex system issues, by working with the end-users and other IT support staff
- Required to do standby on occasion
- Ability to work in a fast-paced team environment
- Strong multitasking skills with the ability to prioritize tasks
- Problem-solving skills with a keen eye for details
- Exceptional time-management and organizational skills
- Strong verbal as well as written communication skills



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