Contact Center Agent

1 week ago


Germiston, South Africa GJM Ultra Holdings (Pty) Ltd Full time

**Job Specification**: Contact Center Agent

**Responsibilities**:

- Strong communication, both written and verbal.
- Strong telephonic skills.
- Great active listening skills.
- Exceptional interpersonal and rapport building skills.
- A patient and empathetic attitude.
- Strong time management and organizational skills.
- Adaptability and flexibility.
- Comfortable working in fast-paced environment.
- Troubleshooting skills, either basic or advanced, depending on the situation at hand.
- Computer literacy - especially outlook.
- In-depth knowledge of our Company’s products and/or services.
- Expertise in the customer service area we focus in, such as Wealth portfolio’s, short term insurance, Financial, and other areas of our business.

**Duties**:
Pitch our business to potential new clients and book appointments with medical practitioners for the financial advisor.
- Cold calling and sourcing of leads from the different databases - lead generating.
- Work closely with the financial advisors and their team.
- Schedule appointments for the financial advisor for new and existing business.
- Meet daily, weekly, and monthly targets.
- Know how to speak and communicate with our target market of medical professionals.
- Make a noticeable contribution to new business revenue.

This position is for highly motivated individuals who are target driven.

**Note**: The job specification provided above is a general outline of the requirements expected for a contact center agent role. Actual job specifications might vary based on specific organizational needs and requirements.


  • Call Center Agent

    7 days ago


    Germiston, South Africa Gfoods Full time

    FMCG Inbound / Outbound calls Canvassing Computer Literate / Word/Excel Biligual Matric Training provided **Salary**: From R8,500.00 per month Ability to commute/relocate: - Germiston, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Call Center: 1 year (required)

  • Sales Agent

    2 days ago


    Germiston, South Africa Bayport Financial Services Full time

    This is a commission-based position for Independent Contractor and the duration is based on the independent contractor agreement that you will have with Bayport. **Our ideal sales agent: - ** - Likes engaging with people - Has a passion and talent for selling **There is: - ** - Training - Fantastic incentives - Our app on your device to make selling...


  • Germiston, South Africa KDO Group Full time

    Company Description KDO Group (Pty) Ltd, is a registered 100% Black Owned Financial Service Provider that provides distribution of Insurance and Financial Services within South African market. We are a trusted partner dedicated to delivering financial services to our clients for a better business and a better life. Its head office is based in Germiston with...

  • Call Center Agent

    7 days ago


    Germiston, South Africa Gfoods Full time

    FMCG Inbound / Outbound calls Canvassing Computer Literate / Word/Excel Biligual Matric Training provided **Job Type**: Temp to perm Contract length: 3 months **Salary**: From R8,500.00 per month Ability to commute/relocate: - Germiston, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold...


  • Germiston, South Africa Signa Group Full time

    **JOB PURPOSE** As a customer support agent, you will be the first point of contact for SupplierRate customers seeking assistance regarding Supplier Rate’s products and services. The key objective of this role is to resolve customer queries efficiently and effectively, with professionalism, document pain points for sharing with internal teams, foster good...


  • Germiston, South Africa Motus Corporation Full time

    To manage, monitor, coordinate and control the quality of a customer care call centre team's work, in line with the customer care related activities and processes, in order to deliver on approved operational plans and contributing to client satisfaction and effective service delivery. **Position Overview**: PROCESS - Contribute to the development of the...

  • Car Parts

    3 hours ago


    Germiston, South Africa MIT Auto Parts Full time

    The primary purpose of this role is to sell the MIT product portfolio by proactively and reactively offering products to customers thereby contributing effectively and efficiently to the MIT sales process. 1. Sales - Service the call center for sales purposes (includes but not limited to sales orders, quotations, etc.) - Proactively sales - sell and promote...

  • Direct Sales Agent

    1 week ago


    Germiston, South Africa BluTrain Group Full time

    **Requirements**: - Matric OR Grade 11 Term 4 report - Well Spoken - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary customer service skills. - Self-motivated and confident...

  • Bookkeeper

    3 weeks ago


    Germiston, South Africa Rauch, Inc. Full time

    Join to apply for the Bookkeeper role at Rauch, Inc. Location: Georgetown, IN Agency: RBR Alliance Employment Type: Full-time Schedule: Monday-Friday, 8:00 AM - 4:00 PM RBR Alliance is seeking a detail-oriented and dependable Bookkeeper to join our Fiscal Department. This full-time position plays a key role in managing accounts payable for multiple entities...


  • Germiston, South Africa Cre8work Full time

    PURPOSE OF JOB:To achieve consistent sales growth within the company by meeting the unit, financial turnover and gross profit goals set out in the annual budget for existing turnover and new business, completing targeted activities as well as providing best in class service levels.KEY PERFORMANCE AREAS:This position will be responsible for the following 4...