Vdi Stack Monitoring Specialist

Our client requires the services of an **Operations Engineer **(**Senior) - **Midrand/Menlyn/Rosslyn/Home Office rotation.
- **Amazing brand with cutting-edge technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Contract until December 2026

**EXPERIENCE: 8-10 Years related working experience.**

**COMMENCEMENT**:As soon as possible

**QUALIFICATIONS/EXPERIENCE**
- South African citizens/residents are preferred.
- A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
- 5+ years
- Operations experience with Citrix VDI and App stack
- Experience with windows desktops and server support
- Experience with Windows Terminal Server
- Experience with software packaging and image creation
- Experience with hardware and software lifecycle
- Experience with ITIL processes (Problem, Incident, Change management)

**ESSENTIAL SKILLS**:

- Experience in Azure Monitoring Tools
- Experience in VMWare Horizon Cloud prefereably Next Gen
- Experience in Azure Networking
- Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management
- Knowledge of Microsoft Intune
- Knowledge in Scripting (Powershell)
- Experience in VMWare Intelligence
- Experience in VMWare Freestyle
- Experience in operation of Windows Servers (higher then 2016)
- Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management
- Experience in Azure Monitoring Tools
- Experience in VMWare Horizon Cloud prefereably Next Gen
- Experience in Azure Networking
- Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management
- Knowledge of Microsoft Intune
- Knowledge in Scripting (Powershell)
- Experience in VMWare Intelligence
- Experience in VMWare Freestyle
- Experience in operation of Windows Servers (higher then 2016)
- Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management

**ADVANTAGEOUS TECHNICAL SKILLS**
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Microsoft W365
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
- Automated problem remediation
- Machine learning (ML) for data analytics
- Network troubleshooting skills
- Understand Rest API technology
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)

**ROLE**:
Be part of a global team responsible for the development and operation of the GROUP Digital Workspace that includes the product Virtual Device (VDI).

Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide.

The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners.

This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps. Our service delivery is for all company processes within the Group.

Be involved in the maintenance and operation of a global GROUP Digital Workspace infrastructure for virtual devices.
- Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
- Make sure that the infrastructure for VDI platforms run smoothly
- Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
- Collaborate with an international product team, external providers, vendors and end-users.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
- Work with other IT teams on integration of new features and components

**Main function**:

- Be responsible for the operations and standardization of the GROUP enterprise VDI infrastructure, platform and desktop components.
- Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
- Continuously work on improving the operational stability
- Work on automation of platform operations, troubleshooting and maintenance topics
- Install, configure, maintain and deploy virtual Apps and desktop images
- Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession
- Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace)
- Application and Server hardening (e.g., Ivanti)
- Worked with Application Monitoring tools.

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