Junior Office Administrator

1 week ago

Midrand, South Africa SynergERP (Pty) Ltd Full time

At SynergERP, we partner with our clients on their digital journey, helping them to achieve financial and operational excellence through the best technology choices. We are proud to be recognized as an award-winning Sage Platinum Partner and we’ve been providing quality service since 1993. We are looking for a Junior Office Administrator to join our team.

**DUTIES & RESPONSIBILITIES**
- Coordinating and scheduling meetings, and appointments, and ensuring timely reminders.
- Organize and maintain digital documents, files, and records. Ensure documents are properly archived and easily accessible when needed.
- Assisting in the preparation of presentations, proposals, quotes, support agreements and other documents.
- Booking travel arrangements (where applicable).
- Taking notes and minutes of meetings (where applicable and when standing in for PM's or HODs)
- Communicating out-of-office consultants to customers, and distributing information and announcements as required.
- Providing first-level contact and conveying resolutions to customer issues (to assist consultants and support).
- Properly escalating unresolved queries to the next level.
- Tracking, routing, and redirecting problems to correct resources.
- Identify areas for process improvement and suggest actionable solutions.

**EDUCATION AND EXPERIENCE**
- Bachelor’s degree in business administration or equivalent.
- 1-3 years of experience in office administration.
- Experience in developing internal processes and filling systems.
- Good analytical skills and ability to work independently.

**CONDUCT COMPETENCIES**
- To perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual, and other requirements as mandated by the Alviva Code of Conduct.
- To keep up to date with the changes in applicable compliance obligations, controls and measures relevant to the role.

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