Meetings & Events Manager

6 days ago

Bantry Bay, South Africa President Hotel Full time

The President Hotel is on a journey to greatness
Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Towns most loved hotel.

Set in the heart ofBantry Bay,between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel is renowned as theMother Citys most loved destination hotel. With349 stylish rooms, apartments, and suites,breathtaking views, a palm-linedinfinity pool,world-class restaurants, and state-of-the-artconference and event venues,The President offers an iconic working environment where excellence meets opportunity.

Were seeking a passionate**Meetings & Events Manager**to join our leadership team and take ownership of the hotels conference, banquet, and event operations. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey

**Key Responsibilities**:
**Commercial & Business Development**
Actively source and secure new meetings and events business. Build and maintain strong client relationships, analyze market trends, and implement strategies to maximize revenue and profitability. Manage department budgets, forecasts, and financial reporting.

**Operations & Event Execution**
Oversee the planning, coordination, and flawless execution of all events. Ensure accurate Banquet Event Orders (BEOs), conduct site inspections, and maintain high standards of service, safety, and cleanliness.

**Leadership & Team Management**
Lead, coach, and inspire the M&E team. Manage recruitment, onboarding, training, and performance. Foster a high-performance culture with accountability, professionalism, and service excellence.

**Guest Experience & Communication**
Serve as the primary client liaison, ensuring guest needs are anticipated and exceeded. Monitor feedback and implement improvements to deliver memorable experiences that encourage repeat business.

**Quality & Compliance**
Ensure all events comply with brand standards, health & safety regulations, and internal procedures. Collaborate across departments for seamless event delivery.

**Financial & IT Responsibilities**
Plan budgets, track departmental financial performance, and ensure cost-effective, profitable events. Manage all Opera system entries, invoicing, payments, and vendor processes. Champion technology and IT tools to streamline operations and improve efficiency.

**Requirements**:
Minimum 3 years experience in meetings, events, or banquet management
Degree or diploma in hospitality management (or related field) advantageous
Proven commercial acumen and ability to drive revenue growth
Strong leadership, organisational, and interpersonal skills
Excellent client service orientation and communication skills
Proficiency in MS Office, Opera PMS, and event management systems

**Key competencies**:
Event Planning & Execution

Commercial Acumen & Business Development

Leadership & Team Management

Client Service

Operational & Compliance Excellence

Must hold a valid South African ID
Ensure your CV is 100% updated
All applicants will attend a virtual introduction interview

Recruitment aligns with the companys Employment Equity Plan.

Join a team where excellence meets passion. Help shape the meetings and events operations of one of Cape Towns leading hotels while delivering unforgettable guest experiences.

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