German Speaking Customer Care Agent

1 week ago

Umhlanga, South Africa Resourgenix Full time

**Job Specification: German Speaking Customer Service Advisor**

**Department**: Customer Services | **Location**: Umhlanga
**Working Hours**: (Rotational shifts)
**Shift Pattern**: (_**Required to work 5 days on and 2 days off**_)

**Salary Breakdown**:
**Annual Salary**:R288,000 | **Medical Insurance**:Employee + 2 Dependents **OR Medical Aid for yourself only.**

**Pension Fund contribution**

**Job Requirements**:

- Minimum Education: Grade 12 / Matric
- Some customer service experience
- German Language Level: Conversational

**Why Work for Us**:

- Competitive salary package
- Full-time permanent roles offering stability and career growth opportunities
- Work from our state-of-the-art office facility
- Secure your future with our company pension scheme
- Join a global company with over 225,000 employees across more than 40 countries

**Job Role**:

- Providing exceptional customer experiences
- Handling product orders, payments, missing orders, product information requests, and recommendations
- Working towards performance-based targets

**Recruitment Process**:

- Screening Interview
- Ops Validation
- Assessment (SHL and TransPerfect)
- Background Checks
- Offer made

**All** applicants must be eligible to live and work in South Africa.

**Job Type**: Permanent

Pay: R24 000,00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Fluent German (required)

Work Location: In person

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