Call Centre Trainer Wanted
2 weeks ago
Debt Solution SA is looking for a Training and Development Officer/Trainer.
A Trainer is needed to coordinate training activities that will help maximize our team’s performance via our Contact Center
Trainers responsibilities include
mentoring new sales agents,
designing individual and team training courses
preparing educational material.
To be successful in this role, you should have a good understanding of sales techniques and the ability to motivate employees of varying seniority.
**Responsibilities**:
Provide helpful advice on coping with job-related challenges
Onboard and train new sales agents
Identify individual and team training needs
Develop educational material, including presentations, sales scripts and case studies
Design training courses using gamification, role-playing activities and job simulation
Gather feedback on all training programs from trainees, managers and instructors
Set annual learning and development objectives for the sales team
Maintain updated records of educational curriculum and material
Evaluate employees’ performance after each training
**Requirements**:
Work experience as a Sales Coach, Sales Trainer or similar role within a call center or financial institution
Experience in a sales or customer service position is a plus
Hands-on experience creating presentations (e.g. videos or slides)
Excellent communication skills with the ability to motivate people
Problem-solving skills
Diploma or Degree in Education, Human Resources or relevant field is a plus
Previous exp in Debt Review or Financial institution will be an advantageous
Plus commission that will discussed during interviews.
**Job Types**: Full-time, Permanent
**Salary**: From R6000-R7000 per month
Working Hours
Monday to Friday : 08:00 to 17:00
**Salary**: R6,000.00 - R7,000.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Cold calling: 1 year (preferred)
-
Call Centre Consultants
2 weeks ago
Durban, South Africa Synergy Contact Centre (Nutux CX) Full timeSynergy has rebranded and we're now trading as **NUTUN CX. **Be a part of that growth and join us today. We are looking for Customer Care Experts. If you have 12 months of call centre experience, then **we want YOU!** **Requirements**: - Excellent communication skills - Experience gained must be within the international market - Matric / Grade 11 **We...
-
Contact Centre Trainer/facilitator
2 weeks ago
Durban, South Africa Synergy Contact Centre Full timeSynergy Contact Centre is looking for an experienced Trainer! The purpose of this role is to identify and monitor training needs within the organization, and design, plan and implement training programs, policies and procedures to fulfill those needs. Key Responsibilities: - Review existing training programs; suggest enhancements and modifications to...
-
Call Centre Agent
3 days ago
Durban, South Africa MERINGRA CONTACT CENTRE Full timeWe are hiring experienced call centre agents for a (Hotel Express International campaign)in Durban CBD.to apply Must. Be hard working, Previous Hotel Express or lifestyle Call centre experience,Energetic, Dedicated,Able to reach targets,ability to work under Must reside around the city. Basic computer knowledge Matric and More than 1 year call centre...
-
Bookings Clerk
2 weeks ago
Durban, South Africa Nurses on Call Full time**Requirements**: Matric with marketing or call centre experience. A minimum of at least two years experience at a call centre or front office is a must as this is like an inbound call centre job. Great with communication skills with good telephone etiquette. Computer literate including Ms excel, word, etc. A great Team player and Quick...
-
Call Centre Operator
7 days ago
Durban, KwaZulu-Natal, South Africa Konig Digital Full time R120 000 - R180 000 per yearPosition: Call Centre OperatorCompany Overview:Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team.Job Summary:As a Call Centre Operator, you will be...
-
Debt Review Trainer Wanted!!!
5 days ago
Durban, South Africa Debt Solution SA Full timeDebt Solution SA is looking for a Training and Development Officer/Trainer. A Trainer is needed to coordinate training activities that will help maximize our team’s performance via our Contact Center Trainers responsibilities include mentoring new sales agents, designing individual and team training courses preparing educational material. To be...
-
International Call Centre Trainer
1 day ago
Durban, South Africa Adele Wint & Associates Full timeThe role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. We''re looking for an International Contact Centre Trainers for financial services and non financial services campaigns, who will be able...
-
Outbound Call Centre Agent
3 weeks ago
Durban, South Africa Exhilarate Full timeWere Hiring: Call Centre Sales Agents (Umhlanga, Durban)IntroWe are a reputable Financial Services company based in Umhlanga, Durban, and we are looking for experienced, driven, and professional Call Centre Sales Agents to join our growing team. If you are passionate about sales, hungry for success, and want to work in an environment that invests in your...
-
Call Centre Agents
3 weeks ago
Durban, South Africa VESTER FINANCE Full timeVESTER FINANCE:46 SYLVESTER NTULI ROAD, DURBAN Short-Term Insurance Agents Wanted – Durban Join Our Dynamic Call Centre Team! Are you an energetic, goal-driven sales professional with a passion for helping clients protect what matters most? STI Durban is expanding and we’re looking for experienced Short-Term Insurance Agents to join our fast-paced and...
-
Call Centre Agents
5 days ago
Durban, South Africa VESTER FINANCE Full timeVESTER FINANCE:46 SYLVESTER NTULI ROAD, DURBAN Short-Term Insurance Agents Wanted – Durban Join Our Dynamic Call Centre Team! Are you an energetic, goal-driven sales professional with a passion for helping clients protect what matters most? STI Durban is expanding and we’re looking for experienced Short-Term Insurance Agents to join our fast-paced...