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Scheduling Agent

3 weeks ago

Durban, South Africa Cartrack Full time

Advert reference: cartr_000302

Advert status: Online

**Position Summary**:
**Industry**:Call Centre Industry

**Job category**:Transport, Logistics and Freight

**Location**:Durban

**Contract**:Permanent

**EE position**:No

**Introduction**:
Would you Like to be part of dynamic and growing scheduling team? Then look no further Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data analytics to optimize fleets, driver behavior, insurance risk, safety and asset recovery.

**Job description**:

- We are looking for vibrant, goal driven individuals that are customer-care oriented, fluent in English and Afrikaans is their first language to join our scheduling team.
Responsibilities: Managing the relationship between our technicians and clients.
Schedule fitments.
Upselling of products to clients.

**Minimum requirements**:

- Skills: Customer care, good verbal communication, computer literate, problem solver.
Work experience: Minimum of 1 year experience in contact center/ customer care.
Education: National Senior Certificate