Executive: Technology Strategy

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Job Description

Strategy Formulation and Execution
- Guide and support the implementation of reporting tools that enable a higher quality of management decision making.
- Provide expert advice and support in terms of operating model, strategy and value chain formulation and alignment.
- Provide expert advice in the identification of practises/technologies which could provide a competitive advantage to the organisation.
- Contribute to the development of the strategy for the business line by providing a view of the profitability of business units through analysis and performance forecasts.
- Accountable for enabling information technology management to achieve the desired optimised state by enabling strategic initiatives that drive the functional strategy.

Customer Primacy
- Plan and deliver services that create a culture which aims to exceed customer expectations in all aspects of the business.
- Provide expert advice and support with the integration of service excellence culture, which enables exceptional service to customers that meet or exceed customer needs and expectations.
- Provide expertise, advice, and support with the formulation of integrated frameworks to ensure exceptional customer service.

Sustainable Growth
- Formulate and develop a multi-function operating framework that positively contributes to the achievement of sustainable growth.

Client-Driven Innovation and Change
- Drive change management activities across a single value chain to ensure optimal adoption for change.
- Influence and communicate across all levels of the business to minimise resistance to change and ensure on-boarding of target audiences.
- Scan the external environment, investigate alternative operating plans or models, and offer innovative advice to deliver a competitive advantage.

Leading Talent
- Provide expertise and advice to minimise resistance to change and ensure on-boarding of target audiences.
- Provide expertise, advice and support in the development and implementation of human capability and accountability frameworks across functions in support of people management strategies achievement.

Operational Effectiveness
- Identify problems in the functional area and formulate alternate solutions to resolve value chain conflicts.
- Provide expert advice and support in the development of operational and profitability models.
- Facilitate the adoption of an agile way of working and be able to react fast and bring meaningful solutions to developments within the business line.
- Provide expertise and advice in the implementation and monitoring of controls, governance, and compliance protocols.
- Develop, identify and provide strategic IT specialist knowledge to processes and systems, these include IT systems, reporting and analytics.
- Accountable for enabling information technology management to achieve the desired optimised state by enabling strategic initiatives that drive the functional strategy, business architecture and shared service capabilities.
- Embed the business operating model by aligning and integrating business architectures i.e., process, technology, information and people.
- Leverage architecture as a vehicle for strategic execution.
- Provide data and emerging technology leadership, e.g. generative Artificial Intelligence, direction and innovation to the Absa Technology function aligned to the business strategy.
- Advise the business line on the business performance of all IT strategic goals against the strategic objectives and financials. Facilitate the discussions on the way forward.
- Assess the overall IT requirements and performance versus strategic ambition.

Digital Adoption
- Deliberately identify opportunities to digitise, automate and implement solutions for customer primacy, innovation, and operational effectiveness
- Drive technology enablement focusing on streamlining internal operations through the implementation of digital platforms and solutions.

Good Governance Risk and Compliance
- Define and consolidate the risk profile for the business unit, manage critical risks and ensure resolution feedback to all relevant stakeholders.
- Enable the development and implementation of integrated corporate governance and compliance frameworks in areas of functional specialisation.
- Provide oversight of the management of operational risks across organisational functional areas including oversight on the resolution of risk events.

Data Monetisation
- Oversee the explicit use of data and its inherent value to explore opportunities that plan and guide all decisions for execution.

Minimum Requirements
- 5 - 12 years’ experience in a specific c