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Technical Product Manager

2 weeks ago

Cape Town, South Africa Jabu Full time

**Job Overview**:
We are seeking an experienced **Senior Technical Product Manager** to take ownership of our JabuPay ecosystem.

**Key Responsibilities**:
**Product Development & Finalization**:

- Update and maintain the product roadmap.
- JabuSafe
- JabuPay
- JabuTap
- VAS
- And more...

**Technical Coordination**:

- Manage access and use to product tools and platforms (Lucidcharts, Figma, Jira, Notion, Sentry, Mixpanel).
- Oversee automation scripts for transaction monitoring.
- Ensure all product documentation and assets are properly organized and accessible.
- Act as the point of contact for QA processes, error checking, and feedback.
- Meet with customers regularly to define product necessities and roadmap.
- Identify opportunities for process automation and optimization.
- Maintain and improve scripts for transaction checks (e.g., duplicates, high-value transactions).

**Team Leadership**:

- Coordinate daily stand-ups and weekly sprints with development teams.
- Manage Jira boards and ticketing systems.
- Manage team performance and monthly metrics.
- Facilitate effective communication between developers, QA teams, and other stakeholders.
- Assist in hiring and onboarding new team members, including product designers.
- Define key performance indicators (KPIs) for product success.
- Use analytics tools to track user engagement, adoption rates, and other relevant metrics.
- Report on product performance to senior management.

**Stakeholder Communication**:

- Manage communication with external partners and vendors (e.g.,NFS, Banks and other wallets)
- Bridge technical communication between internal teams and external partners.
- Prepare and distribute release notes and updates.