HR Administrator

**Generic Job Purpose**:
The main objective of the HR Administrator is to assist with ensuring that the HR department runs efficiently by managing essential administrative tasks and supporting HR professionals in their daily activities.

**Position Number**:
TBC

**Paterson Grade**:
N/A

**Critical Job**:
No

**Suitability for Persons with Disability**:
Yes

**Credit Check**

Yes

**Organisational Structure**:
**Line Manager (1**st** Level)**

Regional HR Manager

**This Job**

HR Administrator

**Subordinates (1**st** Level)**

N/A

**Minimum Experience**:

- 1 to 2 years’ proven experience in an administrative and people focused environment.

**Minimum Qualification**:
**Qualification Type**

**Academic Type**

**Academic Sub-Type**

**NQF**

**Qualification**

Matric / Grade 12

NQF Level 4

Relevant

**Preferred Qualification**:
**Qualification Type**

**Academic Type**

**Academic Sub-Type**

**NQF**

**Qualification**

HR Certificate/Diploma

Bachelor's degree in Human Resources

NQF Level 05/06

Relevant

**OUTPUTS**

**Key Performance indicators**
- Learning and Development
- Culture & Transformation
- HRIS
- Compliance and Benefits
- Employee Experience
- Accurate employee data maintenance

**general functions**

**FILING**
- Ensure that all filing is up to date and accurate on a daily basis at all times.

**RECRUITMENT & SELECTION SUPPORT**
- Support and assist the HR generalist to ensure that all vacancies are filled within 30 days of receiving the MRQ request i.e. place adds, shortlist, setting up interviews, assessments and conduct reference checks as per the recruitment policy.

**BENEFITS & COMPLIANCE**
- Administering employee compensation and benefit plans
- Maintaining up-to-date and confidential employee records
- Ensuring compliance with labor laws and company policies as directed and required by the business.
- Drive and implement HR policies and procedures.
- Complete and / or process termination process where applicable i.e. UIF claims / provident fund claims (funeral / disability / death / withdrawals)
- Assisting with IOD’s as and when required

**EMPLOYEE RELATIONS**
- Addressing employee complaints and resolving issues with urgency and compassion.
- Communication:

- Act as the first point of contact for employees and handling internal and external HR-related queries.

**PERFORMANCE MANAGEMENT**
- Support managers in ensuring that managers are conducting employee evaluations and organizing performance reviews

**TRAINING AND DEVELOPMENT**
- Organizing training and development initiatives for employees

**administration & reporting**
- ** HR Metrics**:

- Gathering and analysing data related to HR metrics, such as employee turnover rates.
- Updating, maintaining, and presenting reports with key performance indicators (KPIs) such as turnover rates and hires by each department.
- Provide regular updates and reports management on status of all HR functions.
- Communicate, report on, develop, maintain and improve on all HR trackers in collaboration with the HR manager.
- ** Document Preparation**: Preparing various HR documents, such as new hire guides, employment contracts, and compensation lists
- End-to-End HR administrative functions as required by HR Manager.

**general**
- Have knowledge about all facets pertaining to your position.
- Attend all required meetings and training sessions.
- Always keep your workstation/office neat and tidy.
- Do not abuse company telephone for private calls.
- Filling and administration
- Adhere to shift roster and office hours.
- Assisting with other ad-hoc tasks, analysis, and projects as and when required by Management
- Stay informed about industry trends and competitor activities to identify potential threats and opportunities.

**standard operating procedures**
- Ensure that the disciplinary code is always adhered to.
- Standing Operating Procedures must be upheld.
- Meeting and keeping on agreed upon targets.
- High standard of service must be upheld.
- Ensure that feedback is given at all times.
- Ensure compliance at all times.
- Ensure that the company values are always upheld

**Competencies**
- Excellent verbal and written communication skills
- Action orientated
- Results driven
- Good time management
- Interpersonal skills
- Planning and organizational skills
- Attention to detail and accuracy (non-negotiable)
- Problem solving
- Analytical ability
- Adaptability
- Ability to excel in a high pressurised and fast paced environment
- Effective team player
- Self-starter
- Positive attitude
- Proactive approach

**Competencies**
- Strong negotiation and problem-solving abilities
- Ability to work independently and as part of a team
- Proficient in Microsoft Office
- Willingness to travel as needed
- Computer literacy (Word, Excel, Outlook, Presentations)
- Telephone etiquette
- Client liaison
- Follow through and conclude on all commitments