Ict Internship Program

2 weeks ago

Pretoria, South Africa Office of the Pension Funds Adjudicator Full time

**Key Competencies and Behavioural Attributes**:

- Proficiency in MS Office (MS Word, Excel, and Outlook).
- Excellent verbal and written communication skills.
- Attention to details.
- Self-motivated, planning and organising.
- Planning and organising.
- Resilience.
- Ability to analyse, interpret, solve problems and good grasp of ICT terms.
- Ability to express complex concepts.

**Responsibilities**:

- Log and classify ICT incidents and service requests and ensure that they are resolved in a timely manner.
- Provide support for ICT systems and escalate complex issues to senior personnel.
- Assist in documenting ICT change requests and releases in line with processes.
- Keeping the ICT documentation in order (electronic and paper).
- Support ICT team members in coordinating tasks or activities within ICT projects.
- Attend ICT meetings and take notes or assist with meeting logistics.
- Engaging with relevant service providers.
- Collecting and organising information to assist with ICT audits.
- Assist with updating of ICT procedures and manuals.
- Help update the ICT asset register, warranties, contracts, etc.
- Updating the ICT risk register.
- Assist in the preparation of monthly reports (ICT operations, budgets, payments, etc)
- Perform other related duties as assigned by the Supervisor or Line Manager.

- Tertiary Qualifications (NQF7) in Computer Science or Information Technology or Information Systems
- Proficiency in MS Office (MS Word, Excel, and Outlook).
- Excellent verbal and written communication skills.
- Attention to details.
- Self-motivated, planning and organising.
- Planning and organising.
- Ability to analyse, interpret, solve problems and good grasp of ICT terms.
- Ability to express complex concepts

**_ In accordance with the POPI Act 4 of 2013:_

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