Team Coordinator

Joining BET Software is an opportunity to become a part of one of Sub-Saharan Africa’s biggest technological success stories, disrupting global markets with our vanguard software solutions. Our multiskilled team is passionate about pushing boundaries to create world-class solutions. We offer a dynamic work environment that supports learning and growth, a place where you can flourish amongst like-minded individuals. Currently, on an exponential growth path, we’re increasing our footprint to establish BET as a leader in global markets. Consider coming along for the ride you’ll never be bored.

The Team Coordinator plays a vital role at BET Software. The incumbent will operate in an administrative role and help to facilitate the daily functions and operations of the Software Development Team in the organisation. The Team coordinator and Team Leader will have a close working relationship in order to keep the team running smoothly.

**Minimum requirements**:

- A minimum of 3 - 4 years’ experience in administration / Customer service.
- Must be computer literate with an intermediate knowledge of Microsoft packages.
- Cooperative and communicative attitude with executive staff, managers, and employees.
- Analytical skills to monitor the progress of an undertaking and identify areas needing adjustment or improvement.
- Willingness to manage multiple tasks at once and adhere to guidelines and deadlines.
**Advantageous**:

- Relevant Business Administration qualification.
- Prior experience within a software development environment.

**Responsibilities**:
**Administrative management**
- Schedule and attend stand-up meetings for Software Development Teams.
- Preparation of meeting minutes and distributing minutes to all relevant Team Members / Managers / Team Leaders.
- Regular updates made to the Time and Attendance system. It is imperative that all Team Member’s hours are captured accurately, and the system is kept up to date.
- Monitor and manage the Time and Attendance System for the team to ensure that all Team Members clock in and out daily and escalate where necessary.
- Reports extracted from Jarrison should be effectively utilized, to ensure time management of Team Members from the start of the day to the end of the day.
- Weekly planning of remote roster and ensuring that the roster is distributed to the team timeously.
- Maintain planning foresight and the Project Team calendar.
- Lead on knowledge sharing.
- Ensure all decisions and changes are documented and stored accordingly.
- Work with key stakeholders to plan and track the delivery of projects from kick-off to closure.
- Track the day-to-day delivery of the projects.
- Handle routine administration queries and admin requests received from Software Development Team Leaders and be able to resolve these efficiently and effectively.
- Adhere to all administration policies, processes, systems, and procedures in the performance of administrative and other duties.
- Maintain an accurate electronic filing system, ensuring that information is kept confidential.
- Operate in a neat, effective, and organised manner.
Work closing with the Software Development Team Leader to maximise the productivity of the team.
- Schedule daily /weekly catch-up sessions with Software Development Team Leader to ensure effective communication of Team-related assignments.
- Maintain an effective and productive relationship with Team Members. Will be required to provide support, leadership, and motivation to guide team members in making consistent progress.
- Present progress and results of tasks to management and other interested parties in the form of a weekly / monthly report.
- Conduct regular analyses of processes and procedures and adjust when necessary.
**Skills and competencies**:

- Excellent communication skills (verbal and written)
- Strong attention to detail.
- Must be able to adapt to work in a fast-paced, dynamic environment.
- Resilience and capability to be forward-thinking and learning.
- Excellent time management and planning skills.
- Critical thinking and problem-solving skills are essential.