Program Manager, Payments

6 days ago

Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time

2+ years of Project/Program management experience.
- Demonstrated experience leading programs/projects.
- Solid planning, analytical, problem-solving and tracking skills. Experience interpreting data analytics.
- Demonstrated a sense of urgency and Bias For Action.
- Excellent planning and organizational skills.
- Excellent written and oral communication skills, and proven ability to influence change at all levels as appropriate.

Amazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, Amazon Payment Services (APS) is looking for a Program Manager who will work across the entire customer lifecycle to analyze, identify and deliver process, policy or technology improvements in Payment acceptance, buyer Refunds, and seller Payouts experience.

Role will be based in South Africa
- Cape Town.

Cape Town, ZAF
- Knowledge of Lean principles and DMAIC methodology
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Strong commitment to exceptional customer experience, and persuasive ability in a team and cross-functional environment.

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