Current jobs related to CRM Front Desk Assistant - Johannesburg - Ithemba Property Management Pty Ltd

  • Assistant Front Desk Manager

    2 weeks ago

    Johannesburg, South Africa Crew Life at Sea Full time

    Key Responsibilities: - Assist the Front Desk Manager in managing the front desk operations, including scheduling, training, and supervising front desk staff onboard the cruise ship - Greet and assist clients and visitors in a friendly and professional manner - Handle and resolve customer complaints or issues in a timely and effective manner - Maintain a...

  • Assistant Front Desk Manager

    3 weeks ago

    Johannesburg, South Africa Crew Life at Sea Full time

    Assist the Front Desk Manager in managing the front desk operations, including scheduling, training, and supervising front desk staff onboard the cruise ship Greet and assist clients and visitors in a friendly and professional manner Handle and resolve customer complaints or issues in a timely and effective manner Maintain a clean and organized front desk...

  • Assistant Front Desk Manager

    3 days ago

    Johannesburg, Gauteng, South Africa Crew Life at Sea Full time

    Key Responsibilities:- Assist the Front Desk Manager in managing the front desk operations, including scheduling, training, and supervising front desk staff onboard the cruise ship- Greet and assist clients and visitors in a friendly and professional manner- Handle and resolve customer complaints or issues in a timely and effective manner- Maintain a clean...

  • Front Desk Sales Assistant

    1 week ago

    Johannesburg, South Africa Zest Worx Full time

    **Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Johannesburg, Gauteng- **Job Title**: Front Desk Sales Assistant- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Front Desk Sales Assistant required in Johannesburg.**: We are looking for an organised, self-motivated person to...

  • Front Desk Co Ordinator

    3 days ago

    Johannesburg, South Africa Armstrong Appointments Full time

    **Main job function** The position is based in Johannesburg - Central As a Front Desk Co-ordinator, you will be the first point of contact for our company. Our Front Desk Co-ordinator’s duties include offering administrative support across the organization. You will welcome guests and clients and who visit the business. As Front-Desk Co-ordinator your...

  • Front Desk Coordinator

    3 days ago

    Johannesburg, South Africa Beautician and Physician Full time

    **POSITION: FRONT DESK COORDINATOR** **LOCATION: ROODEPOORT, GAUTENG** **INDUSTRY: BEAUTY AND AESTHETIC CLINIC** **APPLICATION REQUIREMENTS**: - Qualified Beauty Therapist - 2 years+ Beauty Industry Front Desk Experience - Reside in West Rand, Gauteng - Salon Software experience: Spa Guru and or Chidesk loyal #hardworking #honest #positiveattitude...

  • Front Desk

    3 weeks ago

    Johannesburg, South Africa Saypro Full time

    A leading administrative support company in Johannesburg is seeking an individual for Front Desk Management and Administrative Support. Responsibilities include greeting visitors, managing inquiries, and providing general assistance to management. The ideal candidate should have strong communication skills and proficiency in Microsoft Office. This is an...

  • Front Desk Representative

    2 days ago

    Johannesburg, South Africa SNWB Full time

    **Store Location**: Sandton City Mall **Position Description**: Front Desk Representative **Starting date**: Immediate Qualifications and experience Applicants must be mature Able to work retail hours Must have hotel hospitality experience Knowledge and understanding of high customer service principles and practices Excellent people skills, detail-oriented...

  • Front Desk Manager

    2 weeks ago

    Johannesburg, South Africa LIFE DAY SPA FOURWAYS Full time

    Dynamic front desk revenue manager Must have advanced Facial and massage knowledge. Esp knowledge an advantage Must know how to drive and work with targets **Salary**: R15,000.00 - R18,000.00 per month **Experience**: - Spa therapy: 5 years (preferred)

  • Front Desk Client Experience Assistant

    4 weeks ago

    Johannesburg, South Africa SA Sales Fraternity Full time

    About the Client: A premium hair salon brand based in Midrand, dedicated to redefining the standards of hair care. With a strong focus on hair health, innovation, and exceptional client experience, they are committed to delivering top-tier services in a modern, welcoming environment.About the Role:As the Front Desk Coordinator / Receptionist, you will be the...

CRM Front Desk Assistant

3 weeks ago

Johannesburg, South Africa Ithemba Property Management Pty Ltd Full time

**JOB** **PROFILE** **SUMMARY** **INFORMATION**

**Role** **name**:CRM Front Desk Assistant

**Department**:CRM Department

**Reporting** **to**:CRM Manager

**Job** **purpose**:To support internal and external customers by providing Customer Service and

Administrative assistance for the CRM department.

**KEY** **PERFORMANCE** **AREAS** **AND** **ACTIVITIES**

**Key** **performance** **areas: Job** **output**:
1. Customer Service
- Perform daily walk-throughs of the entrance and reception areas to ensure they are tidy and presentable.
- Identify and report areas that need cleaning or attention at the start and end of each business day.
- Greet and assist walk-in tenants in a professional, polite, and courteous manner, providing advice and guidance related to their inquiries.
- When necessary, escalate queries to the appropriate CRM (Customer Relationship Management) staff member.
- Answer phone calls using the Ithemba CRM greeting promptly and professionally.
- Address tenant queries over the phone, ensuring their issues are resolved or escalate to the relevant department as needed.

2. Administrative
- Verify tenant codes on the CRM Property Management system and assist tenants with processing payments on the speed point system.
- Ensure that the correct tenant code and payment amounts are entered daily.
- Print payment arrangement forms for tenants, provide guidance on how to complete the forms, and check the accuracy of information entered against the CRM system.
- Print notice to vacate forms for tenants, guide them on how to fill them out, and verify that the information matches the relevant CRM system.
- Maintain and update records of completed documents such as fingerprint enrolment forms and payment slips.
- Submit the organized records to the relevant departments on a weekly basis.
- Assist management and staff with ad-hoc requests such as preparing reports or responding to various administrative needs.

**Qualifications**:NQF level 4 essential

**Functional** **experience**:6 months experience in office reception or customer service or similar essential

**Generic** **competencies**:

- Service delivery
- Written and verbal communication
- Problem solving
- Interpersonal skills
- Intrapersonal skills

**Job Type**: Permanent

Expected Start Date: 2024/11/25