Front Desk Client Experience Assistant

6 days ago


Johannesburg, South Africa SA Sales Fraternity Full time

About the Client: A premium hair salon brand based in Midrand, dedicated to redefining the standards of hair care. With a strong focus on hair health, innovation, and exceptional client experience, they are committed to delivering top-tier services in a modern, welcoming environment.About the Role:As the Front Desk Coordinator / Receptionist, you will be the face of our salon and the first point of contact for our clients. Were looking for a confident, personable individual who can manage the front-of-house experience with professionalism and warmth. In this role, youll play a key part in supporting daily salon operations, ensuring smooth scheduling, maintaining a welcoming environment, and delivering outstanding customer service that reflects our brand values.Key Responsibilities: Front-of-house reception duties Managing bookings via Headstart, WhatsApp, and email Processing payments Admin support (client records, stock, reports) Assisting stylists and contributing to the overall client experience Ideal Candidate Profile: Warm, polished, and professional in both appearance and demeanour Strong multitasker with excellent communication skills Comfortable with digital systems and booking platforms Fluent in both English and Afrikaans Previous experience in a salon, spa, or hospitality environment is advantageous



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