Shop Assistant

1 week ago

Somerset West, South Africa Whitehouse linen Full time

**Energetic, enthusiastic, well spoken and neatly presented young individuals seeking a career within the Retail Sector.**

**Duties including but not limited to**:
**Customer Service**

a. When passing any customers ensure that you greet them in a friendly manner.

b. Assist all customers in a calm, courteous and professional manner.

c. Direct customers to the correct product section based on their request.

d. Engage all clients through enthusiastic product presentations based on their request.

e. Provide all clients with detailed product information, and advice based on their request.

f. Handle all telephonic customer queries in a friendly, engaging, and professional manner.

g. Set-Asides, IBT’s and /or special orders must always be offered to customers and handled according to the correct company policy or procedure.

h. Effective Processing of Customer Transactions on the POS system.

**Stock & Merchandising**

a. Checking and receiving of stock as per the correct policies and procedures.

b. Packing and labelling of stock as per the correct policies and procedures.

c. Grouping and placing of stock onto the sales floor in its allocated areas.

d. Merchandising of stock on allocated fixtures including, but not limited to, the national merchandising standards.

e. Assisting with the execution of campaigns and promotions.

**Loss Prevention**

a. Carry out all security procedures as per company policies and procedures.

b. All staff members are expected to be vigilant and/or attentive to the movement or actions of both team members and visitors to the Store.

c. All staff members are required to immediately report the suspicious behaviour of both team members and/or customers to your line Manager.

d. The adequate searching of all staff members leaving the Store.

e. Assist and participate in various stock cycle counts, stock on hand checks and stock takes within the Store.

**Ad-Hoc Functions**

a. You must execute all reasonable assignments as instructed by your line Manager that falls within your capabilities, within and/or over and above your job function.

b. If requested, you are to participate in Succession Training activities, roles and/or tasks allocated to you by your line Manager.

Application Question(s):

- Important Why you would like to work for Whitehouse linen, and what do you know about us?
- Important Can you travel to, and work extended hours daily in either the Somerset West area?

**Education**:

- High School (matric) (required)

**Experience**:

- Retail Stores: 1 year (required)

**Language**:

- Write, Read and Speak Afrikaans & English fluently. (required)

**Location**:

- Somerset West, Western Cape (required)

Work Location: In person

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